Job Description

Location: Bowling Green,Kentucky,United States

We are seeking a detail oriented and customer focused Collision Center Estimator to join our team. This role is responsible for inspecting vehicle damage, preparing accurate repair estimates, and serving as a key point of contact between customers, insurance companies, and the repair team. The ideal candidate has strong communication skills, technical knowledge of auto body repair, and the ability to manage multiple claims efficiently.

Role and Responsibilities

• Inspect damaged vehicles and assess the full extent of repairs needed
• Prepare accurate, timely estimates using industry-standard estimating software (e.g., CCC ONE, Mitchell, Audatex)
• Communicate with customers to explain repair processes, timelines, and costs
• Work directly with insurance adjusters to negotiate and finalize repair estimates
• Monitor repair progress, update customers and estimates as needed
• Ensure all repairs meet safety standards and manufacturer guidelines
• Maintain thorough documentation of all estimates, supplements, and communications
• Coordinate with technicians and parts departments to ensure efficient workflow
• Deliver excellent customer service throughout the repair process

Qualification and skills

• Valid and clean Driver’s record for the past two years.
• Previous experience as an auto body estimator or in collision repair (preferred)
• Strong knowledge of vehicle construction, repair methods, and parts (preferred)
• Familiarity with estimating software (CCC ONE, Mitchell, or similar)(preferred)
• Excellent communication and negotiation skills
• High attention to detail and organizational skills
• Ability to work in a fast-paced environment and manage multiple jobs

Additional Notes

• Competitive pay (hourly, salary, or commission-based depending on experience)
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for training and career advancement

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