Job Description

Posting number: FY2627-00055

Department: Human Resources

Division: Human Resources

Job classification: College Receptionist

Posting type: Open

Categories: Education, Miscellaneous, Higher Education

Summary

This position will be assigned to the San Luis Obispo campus. The preferred schedule for the selected candidate is Monday to Friday, 8:00 am to 5:00 pm.

DEFINITION

Under general supervision, perform a variety of receptionist, clerical and data entry work and operate the main campus phone contact.

DISTINGUISHING CHARACTERISTICS

An incumbent in this position will perform a variety of responsible, clerical work in support of the college’s administrators and confidential employees. The incumbent will be the primary point of contact for telephone inquiries and visitors.

Incumbents in this position support student learning outcomes and institutional effectiveness by serving as the first point of contact for the public and providing support for the administrator and confidential employees.

ABOUT THE COLLEGE

Where You Will Work

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

• Additional information about the college can be found at https://www.cuesta.edu/about/index.html
• The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html
• Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html
• We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/human-resources/benefits/index.html

Examples of duties

• Answer the main phone line, direct calls and visitors to appropriate personnel;
• Greet office and building visitors with courtesy and tact;
• Front desk reception to the Administrative Offices;
• Perform complex office support work for the administrators and confidential employees;
• Maintain directory of college employees;
• Provide information about general college services;
• Assist with scheduling, preparing, and facilitating interviews, events, and meetings;
• Operate standard office equipment;
• Utilize the District’s integrated software in performing the required duties of this position;
• Receive, and distribute mail and deliveries as appropriate;
• Process employee name badge orders, procurement tracking, and delivery of badges;
• Update and maintain institutional organizational chart;
• Process invoices, purchase orders, and Cal Card reconciliation;
• Index confidential documents into electronic record system; and
• Perform other related duties as required.

QUALIFICATIONS

Education:

Required

• Graduation from high school.

Preferred

• Associate degree.

Experience:

Required

• Answering phones in an educational, business, or professional setting;
• Customer service; and
• Office operations.

Preferred

• Three years of increasingly responsible clerical/receptionist experience.

Knowledge of:

• Exceptional customer service delivery techniques;
• Organization and function of an educational institution;
• Receptionist and telephone etiquette and techniques;
• Records keeping practices and procedures;
• Office methods and practices including filing systems;
• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
• Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
• District policies and procedures.

Ability to:

• Maintain a welcoming demeanor and positive tone while interacting with others;
• Organize information, workload, and establish priorities to complete assigned work with general supervision and within established timelines;
• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Physical ability to:

• Read and comprehend printed matter and text and data on computer monitors;
• Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
• Sit or stand for extended periods of time;
• Lift and/or carry 15 pounds; and
• Exert manual dexterity sufficient for keyboard and other office equipment operation.

Qualifications

REQUIRED DOCUMENTS TO APPLY

Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

1. Resume;
2. Reference List (see further instructions below);

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

ADDITIONAL INFORMATION

Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/community/publicsafety/crime-information/clery-act.html

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Supplemental information

Selected applicants will be invited to attend an in-person interview on Wednesday, November 18, 2026