Closing Date:
Professional Staff - Student Affairs
Workstudy Position:
No
Regular
Sponsorship Available:
No
University of Arkansas Community College at Batesville
The University of Arkansas Community College at Batesville (UACCB) is a comprehensive community college committed to providing learning experiences that improve the lives of those we serve.
UACCB provides affordable access to technical education and college transfer programs that meet the diverse higher education needs of the citizens of north central Arkansas.These programs are provided to the traditional college student as well as to high school students through a state approved Secondary Area Career Center.The College also promotes economic development and an enhanced quality of life for the community through adult education, developmental education, customized business and industry training, and continuing education programs.
UACCB's mission is to provide quality educational opportunities within a supportive learning environment. We promote success through community partnerships, responsive programs, and an enduring commitment to improvement.
Thank you for your interest.We hope you will be joining us soon!
After reviewing the Job Duties and Qualifications listed below, click the Apply button at the top of the page to begin the application process.
If you have a disability and need assistance with the hiring process or for general application assistance, please contact the Human Resource Office at (870) 612-2045.
Welcome Center
Department's Website:
Basic Functions
The College Navigator will serve students from first contact through goal completion. The navigator will guide students through the enrollment process, including admissions, orientation, career assessment, academic advising, registration, and financial aid processes. This position will promote a holistic model of care and use a case management approach to retain the student through program completion. The navigator will be the primary point of contact for students. This position is governed by state and federal laws and institutional policy.
Position Duties
70% - Admissions Counseling, Academic Advising, and Financial Aid Support
Utilize a case management service model to increase student satisfaction, retention, program completion, and data collection.
Keep applicants engaged with the college from first contact through goal completion.
Monitor applicant progress throughout the enrollment process, respond to applicant inquiries, and provide information about the enrollment process.
Assist students with career assessment.
Assist students through orientation and onboarding processes, which include student rights and responsibilities and student familiarity with campus resources.
Provide initial and continuous academic advising and course registration, ensuring efficient progress from program start to program completion.
Assist students and families with financial aid completion including the Free Application for Federal Student Aid (FAFSA), Arkansas’ Scholarship Application Management System (SAMS), and institutional opportunities.
May serve international students as a Designated School Official (DSO) under the Student and Exchange Visitor Program (SEVP).
May serve veteran and veteran dependent students as a School Certifying Official.
Perform other duties related to enrollment and student success as needed.
20% - Student Services Support
Address applicant/student questions and make appropriate referrals.
Offer student support services guidance, including but not limited to, TRIO Student Support Services, Jobs for Arkansas Graduates, Career Pathways Initiative, UACCB (University of Arkansas Community College at Batesville) Foundation, Career Closet, the Learning Resource Center, mental health counseling, and veteran support.
5% - Recruitment Support
Assist with recruitment, community, and transfer events.
5% - Institutional Support
Serve on institutional workgroups and committees and attend training and professional development. Other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge
Principles and practices of higher education student services, particularly within the community college mission.
Federal, state, and local policies and regulations affecting higher education (e.g., FERPA, ADA/Section 504, Title IV, Title IX).
Strategies to support student access and success.
Use of institutional research, data analysis, and performance metrics for planning and evaluation.
Current technologies supporting student services and academic operations.
Workforce development, transfer pathways, dual enrollment, and community partnerships.
Skills
Strong communication—oral, written, and interpersonal—with diverse audiences
Attention to detail
Critical thinking
Complex problem solving
Active Listening
Time Management
Service Orientation
Team Orientation
Social Perceptiveness
Conflict resolution and consensus building
Abilities
Manage initiatives and complex projects simultaneously.
Build and maintain strong relationships with faculty, staff, students, and community partners.
Adapt to changing enrollment trends, workforce needs, and policy environments.
Manage a caseload of 100-200 new and continuing students to ensure efficient enrollment and student support.
Qualifications
Preferred Qualifications
Additional Information:
Salary Information:
Starting at $40,000
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Human Resources
hr@uaccb.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry
UACCB is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check for all applicants. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking
Lifting, Pulling, Pushing, Reaching, Stooping
N/A
Yes
Since its inception, the University of Arkansas System has developed a tradition of excellence that includes the state’s 1871 flagship, land-grant research university; Arkansas’s premier institution for medical education, treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; seven community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture, archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.
The University of Arkansas System provides communities in Arkansas with access to academic and professional opportunities, develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 70,000 students, employs over 27,000 employees, and has a total budget of over $4 billion. An intrinsic part of the texture and fabric of Arkansas, the UA System is a driving force in the state’s economic, educational and cultural advancement.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
