The Advisor, Admissions contributes to the effective recruitment and enrollment of new learners to Nightingale College. This position serves as a first point of contact for the College, providing superior customer service to prospective learners and requires a highly energetic person with a strong work ethic and excellent organizational skills. The Advisor, Admissions contributes to the effect recruitment and enrollment of new learners to Nightingale College by assisting in the collection and maintenance of required admissions documents to meet required compliance and accreditation regulations and standards.

PAYSCALE TITLE & COMPENSABLE FACTORS

Set interview appointments to determine a prospective student's interests, education/career goals and qualifications.

Schedule and conduct presentations and workshops for prospective students.

Respond to inquiries from prospective students.

PERFORMANCE FACTORS

Recruiting duties of an Admissions Advisor:

Enter all new inquiry information in learner database management system.

Receive incoming department calls, directs calls to appropriate personnel, as needed.

Greet and assist prospective learners, learner families, and other visitors.

Make 50-75 outgoing phone calls in response to inquiries each day.

Follow the Discover, Commit, Start Application process with all new inquiries

Assist in community awareness by helping with community fairs, health fairs, career fairs, seminars, open houses, etc.

By following the New Inquiry Phone Script, set appointments with prospective learners.

Conduct interviews/tours with prospective learners.

Answer questions about the Nursing Program.

Ensure proper tracking of all inquiries.

Track and document daily phone calls and all correspondence with prospective learners in the database management system.

Provide a daily report to Manager, Admissions (DAR).

Schedule all entrance and challenge exams.

Requesting and collect all required documentation required for enrollment.

Establish, with the Admissions Manager, weekly, monthly and quarterly goals.

Maintain the standards in the Admissions Department consistent with the Colleges Values and Mission.

Collaborate with the financial aid department, registrar department, Learner services department, and nursing department to provide the highest level of service for enrolling learners.

Create learners file with all required documents.

Maintain learner commitment throughout enrollment period and add drop.

Generate leads by requesting referrals.

Provide Admissions Manager and/or Director with feedback on effectiveness with scripts and processes.

Processes applications for all incoming learners.

Responsible for updating and maintaining student records in learner management system.

Communicates with applicants about missing application items.

Continuously strengthens processes and internal controls to ensure compliance with accreditation regulations and standards.

Attend weekly Admissions meeting and training meetings as scheduled.

Other duties as assigned.

Processing duties of an Admissions Advisor:

Enter all new inquiry information in learner database management system.

Receive incoming department calls, directs calls to appropriate personnel, as needed.

Follow the Discover, Commit, Start Application process with all new inquiries

Assist in community awareness by helping with community fairs, health fairs, career fairs, seminars, open houses, etc.

Track and document daily phone calls and all correspondence with prospective learners in the database management system.

Provide a daily report to Manager, Admissions (DAR).

Requesting and collect all required documentation required for enrollment.

Establish, with the Admissions Manager, weekly, monthly and quarterly goals.

Maintain the standards in the Admissions Department consistent with the Colleges Values and Mission.

Create and audit learners file with all required documents.

Provide Admissions Manager and/or Director with feedback on effectiveness with processes.

Processes applications for all incoming learners.

Responsible for updating and maintaining student records in learner management system.

Responsible for continuous review of assigned application packets to facilitate application completion.

Responsible for updating and maintaining master audit list to track applicant progress.

Works closely with the admissions advisors and other departments regarding applicants admissions status.

Communicates with applicants about missing application items.

Reviews and resolves conflicting information in electronic files to ensure accuracy.

Continuously strengthens processes and internal controls to ensure compliance with accreditation regulations and standards.

Attend weekly Admissions meeting and training meetings as scheduled.

Other duties as assigned.

WORKING CONDITIONS

Performs work at the Colleges Operations Support Center (OSC) in Salt Lake City, Utah.

Uses a computer, a telephone, and other tools and equipment to produce outputs and to communicate.

Travels as required to attend meetings and to participate in training.

Works remotely as business exigences warrant and as approved by the Manager, Institutional Analytics & Effectiveness.

Understands and agrees the preceding is intended to indicate the general nature and level of work expected.

Understands and agrees the preceding is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Pay is non-bonused and non-incentivized.

WORKING RELATIONSHIPS

Engages in College-wide, cross-functional, and function-specific activities, committees, projects, events, initiatives, and meetings, as required.

Reports to the Director, Admissions.