Synchrony Pharmacy

Collections Specialist I

Synchrony Pharmacy  •  Louisville, KY (Onsite)  •  5 days ago
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Job Description

Careers close to home and your heart

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Responsibilities

Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals. Supports collections team by completing administrative functions to reduce barriers for collections. Duties and Responsibilities:

  • Researches accounts for billing accuracy adjusting discrepancies as needed.
  • Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
  • Handles returned mail, skip tracing to locate alternate billing addresses.
  • Assists with termination of services process. Including communicating with facility staff and pharmacy Executive Director.
  • Performs outbound introductory calls to new customers daily.
  • Works with billers to review accounts.
  • Serves as a back-up to collections team to cover absences.
  • Checks for Medicaid eligibility.
  • Analyzes accounts receivable aging and individual accounts
  • Assists with special projects as needed.
  • Minimal travel including overnight stay as necessary.
  • Qualifications

    • High School diploma or equivalent. Associates degree in accounting or business or related field preferred.

    Certifications:

    • Pharmacy Technician National Certification preferred.

    Experience:

    • Three (3) to five (5) years’ billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.
    • Minimum one (1) year multi-facility experience preferred.
    • QS1 and Docutrack experience preferred.
    • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
    Synchrony Pharmacy

    About Synchrony Pharmacy

    At Synchrony Pharmacy, our mission is to meet and exceed expectations with our partners in skilled nursing, assisted living, and other healthcare facilities to meet the unique pharmacy needs of their residents through specialized clinical and operational support services.

    We Offer Our Partners:

    A Professional Staff

    Personal Service

    24-hour Onsite Availability

    Meds-to-Home Program aimed at reducing hospital readmissions

    Diligent Medication Dispensing

    Quality Assurance

    Competitive Pricing

    Dedicated Support Teams

    With multiple distribution centers, Synchrony Pharmacy is large enough to meet the most demanding requirements with innovative technology, clinical support and cost-effective systems, but small enough to offer personal service and attention. In today’s demanding healthcare environment, long-term care facilities must deliver care in the most cost-effective and efficient manner possible while maintaining the highest clinical standards of care and regulatory compliance. Synchrony Pharmacy works with each customer to achieve these objectives by offering competitive pricing for prescription and nonprescription medications and generic equivalents where available, plus a myriad of value-added services and operational support.

    Industry
    Chemicals & Materials
    Company Size
    201-500 employees
    Headquarters
    Louisville , Kentucky
    Year Founded
    1994
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