Job Description

Job Title

Collections Specialist - C

Pay Rate Min to Mid Range

$18.34 - $21.55

Time Type

Full time

Duties and Responsibilities:

• Utilizes financial and employment interview information to obtain case information and compile data regarding clients ability to pay

• Monitors payment schedule for defendants

• Researches and investigates clients' accounts and notifies clients by phone or form letter of default of payment

• Performs data entry to update delinquent account payment status

• Answers questions in person and by telephone pertaining to the status of delinquent accounts and collection procedures and compliance with statutory rules

• Compiles data for reports for compliance with County and State guidelines

• Files and maintains client case payment and financial records

• Acts as backup to the Collections Coordinator and Cashier positions

• Performs related duties as required

Minimum Qualifications:

• Graduation from an accredited college or university with a Bachelor's degree in Business Administration, Finance, Accounting, Public Administration, Criminal Justice or closely related field, and three (3) years' experience in account management or collections; or an equivalent combination of education and experience

• Good knowledge of collection procedures and techniques; knowledge of accounting procedures

• Ability to communicate effectively, both verbally and in writing; ability to communicate effectively with hostile, abusive or irrational individuals; ability to maintain financial records; ability to operate personal computer and basic office equipment; ability to establish and maintain effective working relationships with co-workers, County employees, other government agencies, attorneys, Judges and the general public

• Must have a valid driver's license

• Must be bondable

• May be required to serve as a Notary Public

• Must secure and maintain a favorable background investigation and clearance

• Must clear a pre-employment physical and a pre-employment drug screen test

• May be required to work more than 40 hours during the workweek

Working Environment and Physical Demands:

• Generally working in indoor conditions

• Occasionally moves items weighing up to 5-10 pounds

• Occasionally moves about the office

• Frequently communicates with others; must be able to exchange accurate information

• Generally operates a computer and other office productivity machinery

• Positions self to perform essential functions

• Must be able to remain in a stationary position

Working With Bexar County

Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.

Employee Benefits | Bexar County, TX - Official Website

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.

We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.