Job Description

Benefits:

AFLAC
Voluntary Life Insurance
Vision insurance
Wellness resources
401(k)
Dental insurance
Health insurance

Collections Specialist

ServiceMaster by T.A. Russell – California

Help us recover what matters—both for our customers and our business.

ServiceMaster by T.A. Russell is a trusted leader in water damage restoration, fire and smoke cleanup, mold remediation, and reconstruction services throughout southern California. We are seeking an experienced Collections Specialist to help strengthen our accounts receivable process and improve cash flow.

If you thrive in a fast-paced environment, enjoy problem-solving, and have experience collecting payments from insurance carriers, TPAs, commercial accounts, or customers, we would love to hear from you.

What You'll Do:

✔ Manage aging accounts and collection efforts
✔ Work directly with insurance adjusters and TPAs
✔ Research and resolve billing discrepancies
✔ Partner with operations teams to obtain supporting documentation
✔ Reduce outstanding receivables and improve collection timelines
✔ Maintain accurate account records and follow-up notes

What We're Looking For:

✔ 3+ years of collections experience
✔ Strong communication and negotiation skills
✔ Experience in restoration, construction, healthcare, or insurance collections preferred
✔ Excellent organization and attention to detail
✔ Proficiency with Microsoft Office
Experience working with Quickbooks

Compensation: $25.00 - $28.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

About ServiceMaster Restore®

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.

ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.

A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.

ServiceMaster Restore:

• Offers a single-source solution, from initial emergency response to final restoration.

• Features more than 1,000 locations across North America.

• Enjoys more than 50 years of experience in the restoration industry.

• Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.

The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.

Industry

Unknown

Company Size

1,001-5,000 employees

Headquarters

Atlanta, Georgia

Year Founded

Unknown

Website

servicemasterrestore.com

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