Job Description

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and partners with clients and internal teams to resolve discrepancies, support commission corrections, and drive timely cash collection.

Maintain accurate vendor files by processing timely additions and corrections, completing reconciliations, and preparing write-offs as needed.
Manage an assigned portfolio of accounts; monitor status, identify blockers, and take appropriate action to prevent or resolve collection delays.
Collaborate with peers and cross-functional partners to share updates, align on next steps, and ensure end-to-end account ownership and visibility.
Perform ad-hoc analysis and prepare routine and custom reports to support collections outcomes and decision-making.
Meet the physical requirements outlined below.
Perform other related duties as assigned.

Education

High school diploma or GED required.
Bachelor’s degree preferred.
Preferred field of study: Accounting or Finance.

Work Experience

3–5 years of related experience required (collections, accounts receivable, deductions, or similar financial operations).

Knowledge, Skills, and Abilities

Build and maintain professional, productive relationships with vendors, ADW internal associates, and Acosta internal associates.
Demonstrate initiative by recommending and implementing process improvements and identifying ways to better support clients and customers.
Proficient in running reports in multiple systems and cross-referencing data in Excel to research issues and support resolutions.

Physical Requirements

Visual acuity (including close vision).
Color Perception
Listening

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About Acosta Group

Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.

Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.

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Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.

Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.

Industry

Consulting & Advisory

Company Size

10,000+ employees

Headquarters

Jacksonville, Florida

Year Founded

Unknown

Website

acosta.group

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