We’re Capital on Tap 👋
💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
📈Check out the development opportunities in the Collections team.
📍 Cardiff | 🏢 3 days in office, 2 from home (Fully office-based for the first 3 months)
⏰ Shifts - 37.5 hours per week Monday - Friday between 8am - 8pm.
What You’ll Be Doing
In this role, you will work directly with customers to help them manage financial arrears by setting up fair repayment plans while ensuring compliance with relevant laws and policies. You’ll be an empathetic and professional communicator, striving to resolve issues with patience and persistence.
We’re Looking For
Diversity & Inclusion 🌈
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks
We believe in balancing hard work with a bit of fun, so our office is designed for both productivity and play. From a pool table and PlayStation to a few office dogs roaming around, we’ve created a space where you can relax and recharge. Check out the perks we offer:
💷 Salary range £27,000 - £34,000 depending on experience
🏥 Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices
Check out more of our benefits, values, and mission here
Interview Process:
🤝First stage: 30 minute intro and values call with Talent Partner (Video call)
🤝Final stage: 60 minute CV overview with Team Leaders (In person)
Other Info
👍Check out our ‘Top Tips’ for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin
📧Email careers@capitalontap.com if you have any questions.
Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
Capital on Tap provides an all-in-one small business credit card and spend management platform. Capital on Tap makes it easy for small business owners to access funding for their business, manage their employees' expenses, and earn rewards on every pound their business spends.
Launched in 2012, Capital on Tap has spent over 10 years focusing on the needs of small business owners. It has been recognised by Forbes and the Financial Times as one of Europe’s fastest-growing businesses. More than 200,000 small business customers have spent more than £20 billion on their Capital on Tap Business Credit Cards.
Capital on Tap simplifies business funding and spending, saving business owners time and money. After a 2-minute application process, the majority of applicants receive instant credit decisions. UK business owners benefit from unlimited 1% cashback and credit limits extending up to £250,000, while our US customers enjoy 1.5% cashback and limits up to $50,000.
