Job Description

Team Introduction
The Global Payments team provides payment solutions and financial services to ensure that users have a smooth and secure payment experience across our platforms and services.

We are seeking a Collections Manager with experience in fintech, banking, and other financial and/or payment institution.
This a hands-on role and requires someone that is self driven, adaptable to changes and strong leadership qualities to lead the team to achieve its yearly objectives in a highly fast paced environment. This role is based in São Paulo, Brazil.

- Establish and manage the debt collection team, ensuring efficient team operation, and regularly review and optimize talent allocation.
- Assist in formulating and executing effective debt collection strategies and processes to improve recovery rates.
- Ensure all collection activities comply with laws, regulations, and company compliance requirements. Conduct regular checks, provide early warnings, and cooperate with internal audits and regulatory inspections
- Assist headquarters in selecting and onboarding appropriate third-party debt collection agencies, and establish sound cooperative relationships
Collect and analyze collection operation data to effectively manage labor costs and improve repayment effectiveness.