Permanent | Wellington
About us | Mō mātou
ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
About the role | Mō te tūranga mahi
We are looking for a motivated and customer-focused Collections Associate to join our Wellington-based team. In this role, you will manage overdue levy and claimant debt, working across both portfolios to achieve positive outcomes for customers and ACC. You will also support capability development within the team by helping onboard new team members and delivering refresher training when required. This role plays an important part in supporting ACC's purpose, helping ensure fair and sustainable debt recovery while contributing to keeping Kiwis safe at work, at home, and everywhere in between.
The hours of work are 40 hours per week, rostered Monday to Friday between 9:30am and 6:00pm. During training, you will be required to work from the office each day. Following training, flexible hybrid working arrangements may be available, with a team anchor day every Tuesday.
The appointing salary for this role is $61,766 - $82,355 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.
About you | Mōu
The team is supportive, friendly, and diverse. You’ll have many colleagues to help and support you as you learn. Key to your success in this role will be a positive outlook and curiosity that will keep you engaged in the mahi.
You will bring:
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Friday 21 August at 5.00pm, however if an ideal candidate is found we may progress screening and interviewing sooner.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
