Job Description

• Monitor the company’s accounts receivable and identify overdue accounts.
• Application of payments to customers open accounts receivable.
• Identify underpayments and determine resolution with customers.
• Contact customers with overdue accounts and attempt to collect the overdue amount.
• Resolve customer issues and complaints concerning billing.
• Submit regular reports on the status of unpaid accounts and any repayment progress.
• Collaborating with customers, third-party institutions and other team members to resolve billing errors.
• Creating invoices and other billing materials.
• Inputting payment history, upcoming payment information and other financial data into individual accounts.