SGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with more than 95,000 employees and a network of over 2,400 offices and laboratories worldwide.
As a Collections Analyst, you will be a key member of the Order-to-Cash (O2C) team, responsible for managing the collection of outstanding customer payments. Your primary duties will include contacting customers via phone, email, and other communication channels to ensure timely payments, with a focus on accounts selected based on aging reports. In addition, you will work closely with the O2C team to manage customer payments, handle deductions, resolve disputes, and escalate issues to local Finance and Operations teams when necessary.
You will be responsible for maintaining accurate records of customer payment statuses, completing reconciliations, and ensuring that all collection activities are carried out in a timely and efficient manner. You will also play an important role in process improvement initiatives, partnering with the O2C Manager and cross-functional teams to enhance collection processes and ensure compliance with company policies and procedures.
High school diploma required.
Technical degree, Associate degree, or Bachelor's degree in Finance, Accounting, Business Administration, Economics, Engineering, or a related field is preferred.
Previous experience working with international B2B customers is preferred.
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
Community Guidelines
SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS.
We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines.
Posts will be removed if they are:
- Offensive, defamatory, discriminatory or obscene
- Fraudulent, deceptive or misleading
- In violation of any intellectual property rights
- In violation of any law or regulation
- Abusive, harassing, stalking or attacking others
- Trolling or deliberate disruption of discussion
- Commercial solicitations or personal promotion
- Spam or link baiting
Intellectual Property Statement
Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).
