Hologic, Inc.

Collections Analyst 2 CR

Hologic, Inc.  •  Alajuela, CR (Onsite)  •  2 days ago
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Job Description

Education / Experience

Be actively enrolled in and have completed at least 50% of a bachelor’s degree in Finance or a related field.

of Duties and Responsibilities

  • Responsible for resolving account issues as assigned in the recovering of delinquent and outstanding balances. Escalates complex issues and may recommend 3rd party external collection action. Provides information for reporting and audits. Collaborates with credit team to address potential credit concerns and partners with cross-functional dept. (sales/customer service) to resolve account issues. Handle customer disputes and coordinate resolution.
  • Contact assigned customers on delinquent accounts for resolution and collection of past dues
  • Review accounts receivable aging schedule for delinquencies
  • Understand major customer profiles and analyze new account payment terms
  • Provide regular communication, reporting and review of collection activity
  • Escalate significant delinquent accounts to management
  • Ensure accurate documentation of collection activity in Oracle
  • Recommends write-offs of doubtful accounts
  • Ensure seamless coordination with Cash Application on collection of delinquent accounts and short payments
  • Handle customer disputes and coordinate resolution
  • Provide support during internal and external audits
  • Partner effectively with all customers facing departments to ensure current and accurate customer status and disposition
  • Complete other duties and projects as assigned

Qualifications

  • Detail orientation, organizational skills and high degree of accuracy
  • Good communication skills, verbal and written
  • Customer focus
  • High volume orientation and ability to multi-task

Skills, Specialized Knowledge:

  • Preferred: Free Zone Knowledge, Oracle
  • Microsoft Office

  • B2 English language fluency
Hologic, Inc.

About Hologic, Inc.

We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day. While we discover and develop groundbreaking products and services that benefit everyone, we are especially passionate about those that advance women’s health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives.

None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and sharing more robust, science-based certainty drives our increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities.

What powers our growth across Breast & Skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven ability of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by always challenging ourselves to improve health through better technology, education and market access. Our goal is to minimize doubt and maximize the confidence our customers and their patients have in their decisions and diagnoses.

We work toward this goal every day, always aware that in an increasingly complex and competitive global environment, we must continually earn the trust of our customers and their patients. By focusing on women’s health while still delivering health benefits to everyone, we are setting a new standard of excellence that is strengthened by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes.

To view our community guidelines, visit: www.hologic.com/social-media

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Marlborough, MA
Year Founded
1985
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