Radius Global Solutions LLC is currently hiring a 1st Party Debt Collector to join our Ramsey, NJ team.
The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.
*Essential Functions*
* Place outbound telephone calls to Consumers regarding delinquent accounts and negotiate repayment options.
* Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options.
* Update collection notes and change account statuses based on established procedures
* Review accounts to be recommended for Legal referral.
* Participate in regular meetings and communicate opportunities for process improvement.
* All other duties as assigned.
*Supervisory Responsibilities/ Accountabilities*
* This position does not have Supervisory Responsibilities/ Accountabilities.
*Minimum Qualifications*
* Previous legal collections experience a plus.
* Previous collections, customer service, sales, or telemarketing experience required.
* Regular attendance and adherence to a set schedule required, which includes breaks and lunches.
* Strong oral communication and interpersonal skills required. Must be an active listener.
* Excellent computer navigation skills required.
* Experience using CRS and automated dialers preferred.
* High School diploma or equivalent required, some post-secondary education a plus.
* Working knowledge of and willingness to comply with the Fair Debt Collection Practices Act (FDCPA), as well as state and federal collection laws required.
Background checks and drug screens are performed.
Equal Employment Opportunity: Disabled/Veteran
Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions.
Radius was established on the principles of innovation. We attract the best people, empower them with our progressive business culture, and enable them with next-generation technology.
Radius is at the forefront of compliance. Our commitment to meeting the challenges of an ever-changing regulatory environment provides tangible and measurable benefits to our clients.
With more than a century of experience in the industry, our team has the knowledge and expertise to provide reliable, consistent service. Each and every day we deliver the results our clients expect and deserve.
Compliant. Innovative. Consistent
