•
Performing first follow-up
outreach to client accounts payable (AP) contacts on assigned commercial
accounts via phone and email to confirm invoice receipt, request remittance
status, and document expected payment dates.

•
Supporting Collections
Specialists by gathering invoice copies, statements, signed proof of delivery,
lien releases, W-9s, vendor forms, and other backup documentation requested by
clients.

•
Logging all client
communications, commitments, and payment promises in the accounting system and
maintaining accurate, up-to-date notes on each account.

•
Escalating disputed invoices,
billing questions, and complex AP issues to the assigned Collections Specialist
or supervisor for resolution.

Requirements

•
Associate’s degree or
equivalent combination of education and experience; 1 to 3 years of related
experience in accounts receivable, collections, billing, or customer service
preferred.

•
Strong written and verbal
communication skills with a customer-service oriented, professional approach to
client AP contacts.

•
Highly organized with the
ability to manage a high volume of accounts, follow up consistently, and
prioritize daily workload.

•
Highly motivated, dependable,
and able to work well both independently and as part of a team.

•
Proficient in Microsoft Word,
Excel, Outlook, and comfortable learning new accounting systems, client AP
portals, and basic internet-based tools.

•
Attention to detail and
accuracy when documenting account activity, payment commitments, and
reconciliation items.

Benefits

• 
  Competitive compensation package aligned with your skills and experience

• 
  Night differentials pay to help maximize your earnings

• 
  Comprehensive HMO coverage, including a free dependent on Day 1

• 
  Employee referral program with rewarding incentives

• 
  20 days of annual leave, giving you flexibility to manage your time

• 
  Engaging team activities and events to keep work enjoyable

• 
  Build strong, high-impact connections with key stakeholders across the business

• 
  Take part in client engagement initiatives to elevate your professional experience.