ATI Restoration, LLC

Collection Specialist

ATI Restoration, LLC  •  Anaheim, CA (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

ATI Restoration, LLC is a national leader in construction restoration. ATI takes pride in assisting all of our customers and clients -- no project is too big or too small. We are adding to our teams and have an immediate opening for an Collections Specialist.

We are looking for someone who understands and is familiar with 24/7 EMERGENCY SERVICES. Someone who has a sense of urgency and can work in a fast-paced environment. This person must be flexible and be able to support various divisions at any given time with or without notice. Must be able to effectively time manage their desk on their own so deadlines or meeting deadlines are never missed. This position requires an individual who can work independently and has initiative. We also want someone who is a strong communicator and is not afraid to ask for help either.

Primary Responsibilities:

The main responsibility for this role will be collections.

Collections Specialist Job Description:

  • Provide administrative assistance to Regional Mgr., Office Mgr., and Project Management Team
  • Subcontractor vetting and certification (RMIS champion)
  • AR calls
  • Field payroll processing (Econz)
  • Greet and direct incoming clients, vendors, and deliveries
  • Answer and direct incoming calls
  • AR processing of subcontractor and credit account invoices
  • New lead intake including but not limited to:
  • Emergency service dispatching
  • Assign jobs to Project Directors
  • Accepting assignments in various TPA platforms
  • Schedule program rebuild inspections
  • Interface with external and internal clients
  • Scanning and managing electronic document/files
  • Perform quality control calls and resolutions
  • Job tracking updates
  • Perform other duties as assigned

Requirements and Qualifications:

  • Proficient in MS Office (Word and Excel)
  • 2+ years experience in an administrative support role or receptionist role
  • Interpersonal skills and customer service experience
  • Verbal and written communication skills to interact clearly with customers, vendors, and other employees
  • Organizational and time management skills
  • Ability to work in a fast-paced environment
  • Quick-study and technology savvy
**Industry/Restoration/Construction experience is a plus

***Bilingual (English/Spanish) a plus***

ATI Restoration, LLC

About ATI Restoration, LLC

ATI Restoration improves the lives of its customers by helping them recover from property damage. The company, which started out as a family-owned business in 1989, has grown to become one of the largest restoration companies in the U.S. and was named one of America’s Greatest Workplaces 2025 by Newsweek. The company uses cutting-edge technology to serve both residential and commercial customers, primarily in the wake of water, fire, or other environmental damage, and differentiates itself through its end-to-end restoration offerings that span everything from initial disaster mitigation to final reconstruction.

Industry
Construction & Skilled Trades
Company Size
1,001-5,000 employees
Headquarters
Anaheim, California
Year Founded
1989
Social Media