Establish & Develop written Policy & Procedure, Working Instruction and Memo in Consumer Collection & Recovery
Ensure all policies,procedures and working instructions in Consumer Collections & Recovery are up-to-date to avoid/minimize Regulatory/Compliance/Legal/Operational risk.
Lead the review & discussion of proposed policy & procedure changes in CCnR
Review All Policy, SOP, Working Instruction (WI) memo From Other Subdir to ensure it can be implemented in CCnR
Perform socialization of policy/SOP/WI in order to ensure new process are effectively implemented
Bachelor degree (S1) – Any Major
Having Experience in banking/financial industry min 3 years
Having Knowledge of Collection / Consumer Credit processes
Good analytical skil
Strong problem solving skills
Ability to work independently

CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks.
We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond.
CIMB Bank and CIMB Islamic Bank are members of PIDM.