Job Description

Company Background:

We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for Collection Executives

Key Responsibilities:

• To perform outbound calls to customers on their loan repayments.
• Implement an action plan to minimize collection losses and maximize recoveries.
• Attend to all inbound calls vide the collections general line promptly.
• Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
• Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
• Recover debts in a skill full and professional manner to clients.
• Remind clients of overdue payments.
• Build relationships and rapport with clients.
• Record and report the outcome of collection to the superior.
• Alert superiors of debtors unwilling or unable to pay when necessary.
• Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.
• Ensure that collection actions taken are within corporate guidelines and collection policies.
• Responsible for minimizing defaults and bad debts of ongoing loans.
• Attempt to negotiate & collect payments from clients.
• Perform any ad hoc duties and assignments given by management without compromise.

Requirements:

• Minimum SPM Pass
• 1 year related experience
• Fresh Graduates are welcomed to apply

Working Days: 5.5 days
9am to 6pm (Mon-Fri) 9am to 3pm (Sat/Sun)

Salary: RM 1,700 - RM 5,000

Interested candidate may send in your application online or email your updated resume to sia@talentrecruit.com.my