Job Description

Job Title: Cog Railway - Sales Manager

Job Pay Rate: $65,000 annual salary

Job Summary

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

Are you goal driven, passionate about sales and enjoy building relationships? If so, you may be a great fit as our next COG Railway Sales Manager. As a member of the Cog Railway Team, this position will research, prospect, develop and contract groups of 25+ people for The Broadmoor Manitou & Pikes Peak Cog Railway and The Broadmoor Seven Falls. Responsibilities will include making sales calls, qualifying leads, developing proposals, site inspections, contracting and definite booking turnover to the reservations managers. This position will work with existing accounts to maintain good relationships, develop referrals and will prospect to generate new leads and business.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.Learn more about Broadmoor here.

What you will be doing:

• Research, prospect and develop leads regarding group reservations and logistical requirements of the group and issue a proposal within 24 hours of developing a viable lead
• Demonstrate ability to make efficient and effective decisions in fast-paced environments.
• Attend sales conferences as necessary
• Ability to greet and direct large groups from busses to the train
• Must have a flexible schedule based on group schedules
• Deep understanding of train schedule and ticket office skills
• Establish strong relationship with the Broadmoor conference team
• Identify sales opportunities through local websites and events
• Create customized offers based on demographics and seasonal trends in order to drive revenue growth
• Sell trains seats and park admission at preferred group rates;
• Utilize Sales Force to track all business leads;
• Coordinate site visits focusing on owned assets including Seven Falls and Broadmoor Outfitters;
• Understand Cog Railway operations (parking, retail, trains operations) and Seven Falls park operations (parking, retail, food and beverage and park operations) to provide groups clarity on how to maximize their experiences;
• Become familiar with RocketRez ticketing and reservation system to understand availability for groups for both operations;
• Have a working knowledge of available items to upsell to maximize Cog Railway and Seven Falls revenue, including retail, food and beverage and transportation options;
• Work with Broadmoor sales team to develop relationships with resort groups and provide the Cog Railway and Seven Falls as recreational options to the group while on site;
• Solicit other hotel and resorts in the area to offer the Cog Railway and Seven Falls group options to their group guests;
• Attend local events and tradeshows as assigned to develop new business opportunities;
• Attend all departmental meetings and activities, including Broadmoor sales teams meetings.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Offer 5 star and 5 diamond standards while offering above and beyond services to all new and existing employees.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for

• High school diploma or GED. One to two years’ experience in sales preferably in the tourism/hospitality and attractions industry. Experience in the tourist railway industry preferred.
• Enthusiastic, friendly, and energetic team member who works well with others
• Must be highly organized and meticulous with detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to multitask and prioritize tasks when there are conflicting priorities.
• Occasional heavy lifting (up to 50 lbs.) with a work environment that is primarily indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

We encourage applicants to apply early for full consideration and this posting will remain open until filled.