Job Description

Position Summary

The Coffee Shop Attendant is responsible for providing friendly, efficient, and knowledgeable service to guests while preparing and serving coffee, beverages, and light food items. This role ensures a clean, welcoming environment and delivers an exceptional guest experience with every order.

Key Responsibilities

• Greet customers warmly and take orders accurately.
• Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards.
• Handle food items such as pastries, sandwiches, and snacks safely and neatly.
• Operate POS system, process cash and card payments, and maintain accurate cash drawer.
• Keep work areas, equipment, and seating areas clean, stocked, and organized at all times.
• Restock supplies (cups, lids, napkins, milk, syrups, etc.) as needed throughout the shift.
• Follow all health, safety, and sanitation guidelines.
• Provide prompt and courteous service, anticipating guest needs.
• Assist with opening and closing duties including inventory and cleaning

Requirements

Qualifications

• Previous experience in a coffee shop, café, or food service preferred, but not required.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Basic math skills and comfort using a POS system.
• Dependable, punctual, and team-oriented attitude.
• Must be able to stand for long periods and lift, push, pull up to 50 pounds.

Schedule & Environment:

• Must have a flexible schedule, including mornings, weekends, and holidays as needed.
• Work performed in a boutique, guest-focused café environment.