Job Description

The Casino Cocktail Server is responsible for providing fast, friendly, and professional beverage service to casino guests on the gaming floor, lounges, and high‑limit areas. This role focuses on creating a welcoming environment, ensuring regulatory compliance (age verification & alcohol service), and maintaining high standards of guest satisfaction.

• Provide fast, friendly drink service to guests
• Take and deliver orders accurately using our POS system
• Maintain a clean, organized service area
• Follow responsible alcohol service and ID guidelines
• Work collaboratively with bartenders and floor supervisors
• Strong customer service skills and a positive attitude
• Ability to carry trays with multiple drinks

• Comfortable standing/walking for long periods

• Work is performed in crowded areas, with some areas having as little as two (2) feet access;

• Work involves chemical usage.

• Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

• All other tasks as assigned.

• Must be minimally 21 years old
• Must have or obtain alcohol awareness training.
• Previous hospitality or cocktail service experience preferred.
• Ability to read, write and speak in English.
• Establish and maintain an effective working relationship with IGB, management, co-workers and guests.
• Ability to perform intermediate math.
• Ability to handle money and accurately make change using a POS system.
• Team oriented; enjoy working with and serving the public.
• Ability to work any shift.
• Requires bending, reaching and prolonged standing.
• Requires accessing items at floor level to six (6) feet.
• Requires transporting and maneuvering drink trays weighing up to fifty (50) pounds.
• Requires maneuvering through crowded casino areas.
• Requires normal sense of smell, taste, touch and sound.
• Ability to see.
• Requires eye/hand coordination and manual dexterity.
• Requires the ability to distinguish letters, figures or symbols.
• Requires handling money and making correct change while operating a POS system.
• Communicates directly with guests and management.
• Understands and complies with policies and procedures, job description and other instructions.

Salary Range: $9 per hour plus tips

Benefits:

Full Time:

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts