Job Description

JOB TITLE:

Server

POSITION CODE:

005021

GRADE:

DEPARTMENT:

Casino Bar

REPORTS TO:

Casino Operations Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$9 Hourly, plus tips

21 yrs of age

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

HOW YOU WILL CREATE THE EXTRAORDINARY

• Occupy assigned station at scheduled time.
• Take cocktail orders from guests in assigned station.
• Clean assigned station.
• Adhere to all state and local liquor laws.
• Follow all company procedures involving gaming regulations.
• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, Security or senior crew members.
• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Work within restricted area of Soft Count room with reasonable accommodation.
• Bend, stand or stoop for long periods of time.
• Communicate verbally and professionally.
• See.
• Must be able to hear. Can be augmented with a hearing aid.
• Tolerate noisy and/or dimly lit environment.
• Must be able to lift a minimum of twenty pounds (20 lbs.).
• Must have manual dexterity.
• Climb stairs repeatedly.
• Push/pull drop carts and drop boxes.
• Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.

MENTAL - Must be able to:

• Work accurately with basic math skills
• Write to complete daily reports.
• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.
• Read and understand in order to communicate with patrons and co-workers.
• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

PREREQUISITES/PREFERRED QUALIFICATIONS:

High school diploma or GED equivalent preferred. Prefer minimum 2 years' experience as a cocktail server. Must have an outgoing personality and a flexible schedule.

FLSA STATUS: Non-Exempt

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level 2

EEO CODE: