Job Description

This position is open to any qualified INDIVIDUAL regardless of sex, race, age, color, religion, national origin or disability.

Position Purpose

Under general supervision, perform a variety of routine and ad-hoc activities to support the operations team. Provide accurate and timely processing of information related to orders, production, shipping, pricing, payment, invoices, or other business information. Handle the administration of production documentation, including completion, verification, and filing of documents associated with the production process. Serve as a resource for general questions regarding department operations.

ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES

• Control inventory for co pack customers to ensure accurate quantities and timely replenishment
• Monitor stock levels daily and reconcile discrepancies with supply chain and production teams
• Run routine reports to track production, material usage, and shipment status
• Generate weekly inventory summaries for leadership and cross-functional teams
• Post production folders and verify all supporting documents are complete and accurate
• File, organize, and maintain digital and physical records for audits and traceability
• Enter data into ERP/MRP systems with high attention to detail
• Communicate with internal departments to resolve inventory or documentation issues
• Follow up with vendors or co-pack customers regarding shipment timing and material availability
• Prepare spreadsheets, logs, and trackers to support supply chain activities
• Review production reports for errors and communicate corrections as needed
• Support month-end reconciliation processes
• Respond to emails, inquiries, and requests from production, warehouse, and management teams
• Assist with creating standard operating procedures (SOPs) and updating process documentation
• Provide administrative support such as scanning, copying, filing, and updating shared folders
• Ensure compliance with company policies, quality standards, and record keeping requirements
• Perform any other work duties as assigned.

Qualifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 1 to 2 years of operations, administrative, or related experience, preferably in a manufacturing environment
• Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

• Knowledge of and skill with Microsoft Office Suite and company computer systems, including spreadsheet skills and knowledge of spreadsheet functions
• Able to perform tasks and duties without constant supervision
• Able to take initiative in performing job
• Able to communicate clearly and effectively, both verbally and in writing
• Able to work with accuracy and detail oriented
• Able to follow directions and meet deadlines
• Able to multi-task
• Able to reconcile production transactions and inventories
• Able to operate office machines including a calculator, scanner, copy machine, facsimile
• Able to complete basic arithmetic, such as addition, subtraction, multiplication and division, including decimals and fractions
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans