Job Description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Payments (PRESTO) Payments Fraud Risk Management (FRM) office is seeking a Student to join our Fraud Analytics team! You will assist with fraud detection, monitoring, and reporting support to PRESTO. You will use fraud detection tools/processes to provide routine monitoring and analysis.

What will I be doing?

• Mine and analyze data to develop new models (e.g., predictive modeling) to monitor key risk indicators and to measure the effectiveness of existing fraud detection controls
• Utilize databases, analytical software and tools to conduct routine reviews to identify new and emerging fraud trends in order to inform the appropriate PRESTO business and product owner(s) for corrective actions.
• Prepare fraud incident reports and maintain fraud event repository.
• Conduct reviews of key risk indicators specific to e-commerce merchants.
• Work with other Metrolinx departments and third parties to support fraud investigations and support the deployment of the respective fraud risk mitigation strategies (as needed).
• Support in developing material for various leadership forums along with other key internal reporting (e.g., FRM program updates, KPI’s)
• Support core KPI dashboards tied to the FRM program, along with ad-hoc data analysis and data visualization support
• Automation of internal processes to ensure operational efficiencies, in alignment with LEAN practices.
• Supporting the QA testing of FRM controls and processes on an ongoing basis as needed.

What Skills and Qualifications Do I Need?

• Knowledge and experience in SQL and Power BI is mandatory
• Must be enrolled in Computer Science, Mathematics, Statistics, Business, Finance or similar program at a post-secondary institution or enrolled in a full-time accredited co-op program in order to be considered for this position.
• Must be attending school full-time and returning to an academic institution.
• Must be at least 15 years of age before starting employment.
• Ability to gather, analyze, document and present large volumes of information in a succinct and organized manner.
• Critical thinker with excellent analytical and problem-solving skills; along with a high level of attention to detail
• Excellent oral and written communication skills.
• Strong organizational and multi-tasking skills, with the ability to meet deadlines with minimum supervision.
• Experience with MS Office Suite (Excel, PowerPoint, Teams, Word, Access, Outlook, etc.).
• Knowledge of risk management, fraud risk management, advanced data analytics and compliance would be considered an asset.

Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com

Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LI-MM3