Ideally the candidate will have some System Administrator experience with the skills to co-manage operational duties in areas of automation,monitorand ability to review our current processes and propose / implement agreed improvements. 
Preferably they willpossessskills or be prepared to be trained to provide support withOneWorldXE or higher, Qlik Sense,nPrintingand various iSeries automated tasks.  The candidate will alsobe requiredto have skills or be prepared to be trained to provide support in other areas in addition to those already mentioned, more details ofadditionaltechnical skills are definedbelow.. 

JobResponsibilities:

The role holder will be expected tobe responsible forthe following:

OneWorld

• Create/amendOneWorldlogins

• Create/amendOneWorldsecurity groups & menu roles

• Maintain details for TSM’sOneWorldaccess for SOX extracts and managers signoff.

• Ensure everyone follows / work within our change control process.

• Manage allOneWorldenvironments and servers.

• Manage software promotions and package build & deployments.

• Manage / add Data Dictionary items, glossary & specific user defined codes. 

• Manage environment data refreshes and file purges. 

• Monitor/log excess failed logins.

• Help troubleshoot and resolve anyOneWorldapplication or server / middleware issues.

• Setup Printers within theOneWorldapplications.

Qlik Sense &nPrinting

• Manage Qlik Sense &nPrintingServers.

• Maintain details for TSM’s Qlik Sense access assigned & security setup.

• Setup and Define TSM’s Qlik Sense document access.

• Setup and maintain Qlik Sense &nPrintingdocument automation.

iSeries:

• First line support of all production & test iSeries servers automated tasks.

• Responding and resolving all error/wait messages on the production servers during day and night.  This includesidentifyingcause of issue, impact of action taken to resolve & contacting owner of any process that failed providing details of issue / action taken and further actionrequired

• Upkeep of scheduled overnight job file.

• Upkeep of cl scripts for Sequel Viewpoint automated jobs.

• Manage scheduled jobs and email groups on all production servers for day and night tasks.

• Monitor production servers during heavy usage periodsi.e.month-end.

Solosoft(Agility) & Wrist Scanners:

• Create andmaintainuser logins on the radio frequency server.

• Create andmaintainuser logins for the warehouse wrist scanner and handheld devices.

Sales Force:

• Create new login and disable when notified.

Department Documentation:

• Upkeep and amend department documentation.

• For all applications we support forward all change requests with required attached documentation (approvals obtained etc) to CCDA.

• Setup andmaintaindocumentation/libraryarea.

• Complete handover at end of each day.

• Maintain Server list, this includes all servers used by Business Systemsi.e.Web server,OneWorldservers, Citrix servers, RF servers etc.

• Maintain list of all PC’s/ Servers that haveOneWorldinstalled.

This role is extremely varied; therefore, the job description is notexhaustiveand the role holder willbe requiredtoparticipatein other duties as required by the business.

JobSkills & ExperienceRequired:

To succeed in this role,you willneed the following:

Skill &Experience:

OneworldXE or higher:

• Knowledge ofOneworldOperations, Development & Administration tools.

iSeries Operations & Administration:

• Operational understanding of work management processes for subsystems,jobqs, memory allocation, active jobs etc.

• Accustom with performance monitoring and tuning and the ability to use both green screen andiNavigator

• Working knowledge of CL with addition of SQL & query.

• MPLUS

Qlik Sense &nPrinting

• Knowledge of Qlik Sense development and administration tasks

• Knowledge ofnPrintingdevelopment and administration tasks 

For all mentioned above qualifications or experience in some, or all is desirable but in-house training will be given.

Person Specification:

Webelieve thetype of person best suited to this role willhave

• Good analytical skills

• Customer focused

• Workload prioritisation

• Excellent organisational skills

• Self-motivated

• Able to work independently & collaboratively