Job Description

CML SALES ENGINEER – NORTH VIETNAM

Position Title

CML Sales Engineer – North Vietnam

Department

Commercial HVAC (CML)

Reports To

Sales Lead – North Vietnam

Dotted Line

Head of CML Sales Vietnam

Location

Hanoi, Vietnam

Job Purpose

Responsible for driving sales growth of Carrier Chillers and Applied HVAC Solutions in Northern Vietnam through engagement with developers, consultants, contractors, EPCs and end users.

Key Responsibilities

Business Development

• Develop and manage project opportunities from Concept, Design, Tender and Construction stages.
• Identify new business opportunities in commercial, industrial and institutional sectors.
• Build and maintain strong relationships with customers and project stakeholders.

Sales Management

• Achieve assigned bookings, revenue and margin targets.
• Prepare quotations, technical-commercial proposals and tender submissions.
• Lead commercial negotiations and contract discussions.

Project Pursuit

• Develop project pursuit plans and win strategies.
• Coordinate with Application Engineering, Service and Operations teams.
• Ensure smooth project handover after order booking.

Customer Relationship Management

• Maintain regular engagement with consultants, developers, contractors and end users.
• Conduct technical and commercial presentations.
• Support customer events, seminars and factory visits.

Market Intelligence

• Monitor market trends and competitor activities.
• Identify strategic opportunities and project risks.
• Maintain accurate forecasting and CRM updates.

Qualifications

Education

• Bachelor's Degree in Mechanical Engineering, HVAC, Refrigeration or related discipline.

Experience

• Minimum 3 years of HVAC industry experience.
• Experience in chiller, applied HVAC, airside or MEP industry preferred.

Skills

• Strong communication and interpersonal skills.
• Commercial awareness and negotiation capability.
• Ability to work independently and as part of a team.
• English communication skills.

Key Performance Indicators

• Order Intake
• Revenue
• Gross Margin
• Pipeline Value
• Forecast Accuracy
• Customer Coverage

CRM Compliance

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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