Job Description

Minimum Required Qualifications

1.Education

Bachelor’s degree in engineering or a related technical discipline (Master’s preferred).

2.Technical knowledge

-Experience in testing, inspection, certification activities is a plus

-Practical experience of lean methods, 5S, standardized work, problem solving, VSM, Kaizen,Hoshin Kanri with evidence of real sustainable financial and behavioral results

-Project management certificate or experience

-Advanced Office 365 skills

3.Experience

10+ years professional work experience, preferably in the testing, inspection, certificationactivities

4.Skills

Presentation and communication skills

Interpersonal skills, ability to quickly establish good relationships with the organization

Ability to motivate, mentor and engage teams to enable them to take on new skills andtranslate into operations

Negotiating and influencing skills to avoid the potential for internal tensions

Strong leadership, team building, coaching and development skills

Languages: English mandatory; Arabic, Russian, French or Portuguese are a plus

Responsibilities / Authorities / Accountabilities

1.Primary Functions

Role Purpose

-The Performance Manager drives business profitability across the CME region by deployingstrategic process improvement initiatives and digital transformation programs. Leading ateam of Area Performance Directors and support staff, this role executes modernization ofoperations, optimizes workflows, and establishes a culture of operational excellence thatenhances client experience and Bureau Veritas' efficiency.

Strategic Performance & Profitability Leadership

-Establish annual profitability targets for CME countries and deploy prioritized processimprovement projects to achieve group-level performance goals

-Partner with underperforming business units to diagnose operational challenges andimplement corrective actions

-Monitor LEAP 28 TIQ and Performance indicators to track progress and drive sustainedimprovement

Digital Transformation & Field Operations Modernization

-Lead strategic deployment of digital systems to modernize and optimize fieldoperations and workflows across the region

-Drive digitization of harmonized processes in partnership with the Digital Transformation(DxT) team

Deploy Tableau digital cockpits and comprehensive TIQ/Performance KPI visualizationtools

Establish governance frameworks with HR, M&S, Finance, DxT, HSSE, and P&L leaders tooptimize digital system adoption

Process Improvement Program Execution

Establish and monitor process improvement projects across regions, areas, andcountries

Review operational and administrative processes using lean methodologies toeliminate waste and streamline workflows

Identify alternatives (shared services centers, resource transfers, etc.) to optimizeproduction capacity

Harmonize and replicate best-practice processes across CME for consistency andscalability

Ensure end-to-end process traceability from opportunity identification through cashcollection

Change Leadership & Organizational Adoption

Direct Area Performance Directors and support team in executing improvementinitiatives and monitoring adoption

Drive alignment through clear communications on process changes and performanceexpectations

Embed operational excellence as a day-to-day practice and champion continuousimprovement

2.Governance, Ethics,and HSE

Uphold Bureau Veritas’ HSE, Ethics, and Compliance standards to the highest level in everybusiness transaction.

Model integrity, transparency, and professionalism in dealings with clients, suppliers, and internal teams.

1. Position Details
2. Position

CME Operational Performance Director

1. Office / Department
2. Reporting to

Area VP

1. Key Working Relationship

• Area VPs
• Product Line Managers
• Project Managers
• Inspectors
• Customers

1. Minimum Required Qualifications
2. Education

• Bachelor’s degree in engineering or a related technical discipline (Master’s preferred).

1. Technical knowledge

• Experience in testing, inspection, certification activities is a plus
• Practical experience of lean methods, 5S, standardized work, problem solving, VSM, Kaizen, Hoshin Kanri with evidence of real sustainable financial and behavioral results
• Project management certificate or experience
• Advanced Office 365 skills

1. Experience

• 10+ years professional work experience, preferably in the testing, inspection, certification activities

1. Skills

• Presentation and communication skills
• Interpersonal skills, ability to quickly establish good relationships with the organization
• Ability to motivate, mentor and engage teams to enable them to take on new skills and translate into operations
• Negotiating and influencing skills to avoid the potential for internal tensions
• Strong leadership, team building, coaching and development skills
• Languages: English mandatory; Arabic, Russian, French or Portuguese are a plus

1. Responsibilities / Authorities / Accountabilities
2. Primary Functions

Role Purpose

The Performance Manager drives business profitability across the CME region by deploying strategic process improvement initiatives and digital transformation programs. Leading a team of Area Performance Directors and support staff, this role executes modernization of operations, optimizes workflows, and establishes a culture of operational excellence that enhances client experience and Bureau Veritas' efficiency.

Strategic Performance & Profitability Leadership

• Establish annual profitability targets for CME countries and deploy prioritized process improvement projects to achieve group-level performance goals
• Partner with underperforming business units to diagnose operational challenges and implement corrective actions
• Monitor LEAP 28 TIQ and Performance indicators to track progress and drive sustained improvement

Digital Transformation & Field Operations Modernization

• Lead strategic deployment of digital systems to modernize and optimize field operations and workflows across the region
• Drive digitization of harmonized processes in partnership with the Digital Transformation (DxT) team
• Deploy Tableau digital cockpits and comprehensive TIQ/Performance KPI visualization tools
• Establish governance frameworks with HR, M&S, Finance, DxT, HSSE, and P&L leaders to optimize digital system adoption

Process Improvement Program Execution

• Establish and monitor process improvement projects across regions, areas, and countries
• Review operational and administrative processes using lean methodologies to eliminate waste and streamline workflows
• Identify alternatives (shared services centers, resource transfers, etc.) to optimize production capacity
• Harmonize and replicate best-practice processes across CME for consistency and scalability
• Ensure end-to-end process traceability from opportunity identification through cash collection

Change Leadership & Organizational Adoption

• Direct Area Performance Directors and support team in executing improvement initiatives and monitoring adoption
• Drive alignment through clear communications on process changes and performance expectations
• Embed operational excellence as a day-to-day practice and champion continuous improvement

1. Governance, Ethics, and HSE

• Uphold Bureau Veritas’ HSE, Ethics, and Compliance standards to the highest level in every business transaction.
• Model integrity, transparency, and professionalism in dealings with clients, suppliers, and internal teams.