Title: CMDB/CSDM - ServiceNow Developer

AboutGlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit GlobalFoundries

Introduction

We are seeking an experiencedSenior ServiceNow Developerto join our Information Workplace Services (IWS) team. The ideal candidate willpossessdeepexpertisein ServiceNow development with strong hands-on experience in CMDB, CSDM, Discovery, platform integrations, and ITSM processes. Based inBangalore, this role will partner closely with internal development teams, enterprise architects, implementation partners, vendors, and business stakeholders to design, develop, andoptimizescalable ServiceNow solutions that improve operational efficiency, service delivery, and data quality across the enterprise.

Your Job

• Provide technical leadership and hands-onexpertisefor Servicenow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.

• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.

• Design, configure, and customize CMDB solutions to meet organizational requirements.

• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.

• Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.

• Build user-friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.

• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.

• Perform code reviews andprovidetechnical guidance, standards, and best practices to junior developers and partner teams.

• Apply strong analytical and problem-solving skills to drive data quality and process improvements.

• Demonstrateexpertisein CI classes, relationships, reconciliation, normalization, Discovery, and integrations.

Required Qualifications

• 6-10 years hands-on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third-party tools).

• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.

• ServiceNow Certified System Administrator (CSA);additionalServiceNow certifications are preferred.

• ITIL v3 or v4 certification with a strong understanding of ITIL best practices

Preferred Qualifications

• Experience in the semiconductor industry.

• Exposure to HRSD, GRC/IRM, and Employee Center.

• ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD preferred.
  

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity,efficiencyand innovation whilst our employees feel truly respected,valuedand heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.