Job Description

We’re always looking for new ways to raise the bar. So we’re searching for Cluster Sales Manager - Corporate / Government with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
• May assist in developing and implementing sales plans.
• May also participate in the annual budgeting and planning process.
• Monitors competitor’s activities and assists in marketing intelligence.
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
• Refers sales leads to appropriate personnel within the intercontinental Hotels Group, Travel when required to promote the hotel and develop potential business interfaces with operations on a timely basis, achieve personal and team goals as assigned.
• Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook, comply with Company Grooming Standards and maintain a high standard of personal hygiene, be well groomed and welt-dressed at all time, comply with Time and Attendance Policies, actively participate in training and development programs and maximize opportunities for development.
• Interact with outside contacts:
• Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.
• Attend and represent hotel at trade shows and conventions and/or participate in sates trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Develops and maintains contact with business generators, meeting and convention planners, visitors /convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Builds profile within local market place through attendance at various events and local market place
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Demonstrate understanding and awareness of alt policies and procedures relating to Health, Hygiene and Fire Life Safety.
• Familiarize yourself with emergency and evacuation procedures. Ensure all security incidents, accidents are always logged in a timely manner and brought to the attention of the Line Manager.
• Comply with the Company's Corporate Code of Conduct.

What we need from you

• Advanced qualification in Sales and Marketing.
• Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)
• Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written)
• Minimum 2 years’ experience in a similar position in 5/4-star hotel.
• Driver’s license is a must.

What we offer

In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?