Job Description

"Why work for Accor?

Accor is far more than a global leader in hospitality. We welcome you as you are and help you find a role and brand that matches your personality. We support you to grow and learn every day, ensuring that work brings purpose to your life. During your journey with us, you’ll have the opportunity to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write — and together we can imagine tomorrow’s hospitality.

Do what you love. Care for the world. Dare to challenge the status quo. #BELIMITLESS

Accor London South Bank hotel cluster enjoys a prime location close to London’s dynamic financial district and many of the city’s iconic cultural attractions. The portfolio includes six hotels across four distinct brands; ibis, ibis Styles, Mercure and Novotel, offering a total of 1,146 guest rooms.

The cluster also features 26 versatile meeting and event spaces, accommodating up to 100 delegates, alongside 6 diverse food and beverage outlets, providing excellent opportunities to host meetings, events, and corporate gatherings.

As a Cluster Sales Executive, you will play a key role in driving revenue across the hotel cluster by selling MICE (Meetings, Incentives, Conferences & Exhibitions) and group business to corporate clients, agencies and associations.

You will focus on identifying new business opportunities, building strong client relationships, and achieving revenue targets across multiple market segments including corporate groups, sports, and entertainment.

Key Responsibilities:

• Manage and develop a portfolio of existing and new accounts across corporate, agency, sports, and entertainment segments.
• Develop and implement strategic sales plans to drive revenue across MICE and group business.
• Proactively identify, prospect, and convert new business opportunities through networking, outreach and market research.
• Build strong relationships with clients by understanding their needs and delivering tailored solutions.
• Prepare and present professional proposals, contracts and pricing agreements.
• Conduct regular sales calls, client meetings and site inspections to maximise conversion and account growth.
• Maintain strong pre- and post-event communication to encourage repeat business and long-term partnerships.
• Support the MICE & Groups Sales Team during peak periods with enquiry handling and conversion.
• Organise and support marketing initiatives, including Fam trips, site inspections, ALL loyalty events, trade shows, and client networking events.
• Represent the hotel cluster at industry events, exhibitions and networking functions to increase brand visibility.
• Monitor industry trends, competitor activity and market developments to identify new opportunities.
• Maintain accurate CRM records and sales pipelines, ensuring all client interactions are logged.
• Provide regular sales reports, forecasts, and performance updates to management.
• Achieve or exceed individual and team revenue targets, conversion rates, and client satisfaction goals.
• Support ad-hoc sales initiatives and projects as required by the Cluster Sales Manager.

Qualifications

• Minimum 2 years’ experience in a role related to MICE or Corporates in the hotel industry – MICE Preferential

• Excellent communication, presentation & interpersonal skills - A strong team player

• Excellent organizational and time management abilities, with a keen attention to detail.

• Ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.

• Self-motivated and results-oriented, with a passion for exceeding targets and delivering exceptional customer service.

• Experience in the following systems desirable: Opera Cloud, Delphi FDC/Back You and Lanyon/Cvent

• Fluent in English - spoken & written.

Additional Information

• Competitive salary

• Attractive Bonus scheme

• 28 days paid holiday increasing with service

• Access to Accor Hotels UK discounts & benefits.

• Automatic enrolment into a workplace pension scheme.

• Access to exclusive high street & lifestyle offers for you and family.

• Career opportunities within the UK, Europe & Internationally.

• And Lots more

In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.

Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status

Join our dynamic team and play a key role in shaping the future of our MICE and business groups sales division. If you are a motivated and ambitious sales professional with a passion for hospitality and events, we want to hear from you! Apply now to embark on an exciting career journey with Accor London South Bank Hotels.

One more thing… By working at Accor London South Bank Hotels you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."