At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
The Role:
Our Relay & Merchant concept stores offer a range of products for the busy traveller. Newspapers, the newest book releases, and a large selection of magazines, stationery and confectionery. Plus a tech section to satisfy all your tech-accessory needs! Additionally, products that celebrate Perth and Western Australia so you can take home a little bit of our majestic corner of the planet home with you.
As a Multi-Site Store Manager at Perth Airport, you’ll lead multiple stores and teams within the airport, creating an aligned, high-performance culture and delivering exceptional retail experiences to our customers. No two days will be the same – and you’ll thrive in the variety and challenge that airport retail offers.
*Rotating roster as it is a busy airport environment with extended operating hours (mix of early mornings and evening shifts)
What You’ll Do:
✅ Be a customer experience champion – leading by example
✅ Coach, mentor & grow your teams to be their best
✅ Manage store operations & performance with accountability
✅ Driven sales through strong leadership & goal setting
✅ Build a positive, respectful team culture
✅ Collaborate cross-functionally to ensure smooth daily operations
✅ Ensure all visual and presentation standards are on point
What We’re Looking For:
✅ Experience managing multiple retail sites or a high-volume flagship store
✅ Ability to juggle operations, people leadership, and performance goals
✅ Strong communication and the skill to inspire and coach diverse teams
✅ A polished, professional presence and positive attitude
✅ Proven ability to inspire, coach and empower team members
✅ Flexibility to work a rotating roster (early mornings, late nights & weekends)
✅ Valid working rights & ability to obtain an Aviation Security ID Card
🚗 Parking – Based on location we offer free/subsidised airport parking for our employees
✈️ Dynamic Airport Environment – Work where no two days are the same
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
👨👩👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
💆♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
🤝 Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
📢 APPLY NOW and let’s make travel retail magic together!
LagardèreAWPL is the Pacific region's largest and most passionate Travel Retail operator.
We are globally enabled through the backing of Lagardère Travel Retail and our passionate teams across Australia, New Zealand and Noumea are empowered to execute locally for our customers and landlord partners.
We are the only operator in the region able to offer our customers and partners unique experiences across four distinct business lines: Travel Essentials, Specialty, Duty Free & Luxury and Foodservice
