Job Description

Key Accountabilities

Revenue Audit & Controls

• Audit and verify all daily revenue transactions across Rooms, Food & Beverage, and other operating departments
• Ensure all revenues are fully captured, supported, and recorded accurately in the relevant systems

• Review and validate all adjustments, rebates, paid-outs, and void transactions in line with IHG policies

Financial Reconciliation & Reporting

• Prepare and distribute the Daily Revenue Report in a timely and accurate manner
• Reconcile revenue postings between PMS, POS, and supporting documentation
• Investigate and resolve discrepancies, ensuring proper follow-up and documentation

Cash, Credit & City Ledger Monitoring

• Verify daily cash collections and credit card transactions for accuracy and completeness
• Review city ledger postings, house accounts, and complimentary transactions to ensure proper authorization
• Support effective control over credit limits and outstanding balances

Compliance & Audit

• Ensure adherence to IHG financial control standards, policies, and audit requirements
• Maintain complete and organized audit trails for all reviewed transactions
• Support internal and external audit processes, including documentation and clarifications

Operational Collaboration

• Work closely with Front Office, Food & Beverage, and other departments to clarify variances and ensure alignment
• Provide guidance on revenue-related processes to enhance compliance and operational efficiency

Continuous Improvement

• Identify gaps in controls and recommend process improvements to minimize revenue leakage
• Support the Finance team during month-end closing and reporting activities