Job Description

Cluster Director of Revenue Management

South East Queensland Revenue Cluster – Marriott International

At Marriott, we are committed to driving performance through innovation, collaboration, and data-driven decision making. An exciting opportunity exists for a passionate and strategic Cluster Director of Revenue Management to join our South East Queensland Revenue Cluster, supporting five properties and contributing to a high-performing, dynamic team.

In this role, you will lead all aspects of revenue strategy and performance across the cluster. You will be responsible for forecasting, pricing, inventory management, and distribution, ensuring alignment with Marriott’s global standards and pricing philosophy. Through strong leadership and commercial insight, you will drive revenue growth, optimise profitability, and deliver consistent results.

This role will look after W Brisbane and Brisbane Marriott in the South East Queensland sector.

Key Responsibilities

Revenue Strategy & Performance

• Develop and execute demand forecasts, deploying pricing strategies and inventory controls to maximise occupancy, ADR, and RevPAR
• Ensure the optimal business mix across transient, group, and corporate segments to drive profitability
• Lead pricing strategies in line with Marriott’s Global and Divisional Pricing Policies
• Maintain alignment with Marriott’s Best Available Rate (BAR) philosophy and inventory strategies

Distribution & Channel Optimisation

• Oversee and optimise all revenue distribution channels, including brand.com, GDS, and third-party platforms
• Ensure pricing strategies are accurately reflected across all channels
• Analyse channel performance and drive improvements in ROI and contribution

Group & Segment Management

• Provide strategic guidance to Sales on group opportunities, ensuring optimal rate and inventory decisions
• Oversee group block management, including cut-off dates, rooming lists, and pickup/attrition performance
• Lead weekly group review meetings to ensure alignment and maximise opportunities

Reporting & Commercial Insights

• Deliver timely and accurate reporting on revenue performance, forecasts, and strategic initiatives
• Analyse trends, performance data, and promotional ROI to inform decision-making
• Ensure data integrity and accuracy across all Marriott systems

Leadership & Stakeholder Collaboration

• Lead weekly revenue strategy meetings across the cluster
• Partner closely with Sales, Marketing, and Operations to align on business strategy and performance goals
• Drive adoption and effective utilisation of Marriott revenue management tools and systems
• Build strong stakeholder relationships to influence outcomes and support business success

Governance & Compliance

• Ensure all revenue practices align with Marriott policies, standards, and confidentiality requirements
• Maintain disciplined processes and high standards of accuracy across all revenue functions

About You

• A strategic and results-driven Revenue Management leader with a strong analytical mindset
• Minimum 3 years’ experience in Revenue Management, ideally within a multi-property or cluster environment
• Proven ability to analyse complex data and translate insights into actionable strategies
• Strong experience in forecasting, pricing, and revenue optimisation
• Skilled at stakeholder management, with the ability to influence and collaborate effectively across functions
• Excellent communication and presentation skills
• A proactive, performance-driven mindset with a focus on continuous improvement and excellence

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at sarah.black1@westin.com

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. A place to experience life, opening doors and minds through new faces and new experiences. A tuned-in, up-for-anything spirit is at the core of the brand and has made W Hotels renowned for reinventing the norms of luxury around the globe. Whatever/Whenever® is the culture and service philosophy that brings guests’ passions to life. For those who are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.

Marriott Hotels strives to elevate the art of hospitality, innovating at every opportunity while maintaining the comfort of the familiar across the globe. As a host with Marriott Hotels, you will help deliver on the promise of “Wonderful Hospitality. Always.” through thoughtful, heartfelt, forward-thinking service that upholds and builds upon this enduring legacy. With a name synonymous with hospitality worldwide, Marriott Hotels welcomes individuals to explore a rewarding career with the brand.