Job Description

Your day-to-day:

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee

• Establishes at the property, the IHG HR framework including:

• The organization structure

• HR Policies and Procedures

• Recruitment system

• Induction and Orientation procedures

• Training procedures

• Performance Appraisal system

• Transfer and promotion procedures

• Develops a hotel succession plan

• Designs HR forms, documents and processes

• Develops staffing policies in line with IHG guidelines

• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )

• Assist Department Heads in customizing Job Descriptions

• Develops a reward and recognition system

• Perform the role of adviser, consultant and councilor to management and staff

• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)

• Manage industrial relations issues of the hotel

• Manage workers compensation and rehabilitation and medical insurance

• Manage the hotel’s superannuation scheme

• Develop and implement procedures for handling disciplinary and grievance interviews

• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations

• Provide advice to the General Manager which will assist in the meeting of strategic objectives

• Manage the legal issues of the department

• Respond to requests for information from internal and external sources, including Corporate Office

• Maintain remuneration scales in accordance with financial objectives

• Plan bonus, commission and incentive schemes for relevant staff

• Ensures comprehensive and regular staff communication sessions

• Prepares efficient work schedules considering the hotel and labor requirements

• Approves leave after considering hotel requirements

• Works with Director of Finance in the preparation and management of the Department’s budget

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?