Job Description

IHG, a leading global hospitality company is bringing to life InterContinental Pokhara Resort, a serene haven perched on a hill and within a community forest, overlooking the tranquil waters of Begnas Lake. This soon-to-be-iconic luxury destination seeks talented and passionate individuals to fill multiple career opportunities. If you share our passion for delivering exceptional guest experiences and driving excellence in every aspect of hospitality, we invite you to join us on this exciting journey.

It’s important that everyone understands the budgets and how the hotel is performing. We can all see if the hotel is busy or not, but not everyone knows what goes on behind the scenes and what everything actually costs to run. You will use your creativity to bring this information to life for everyone in the hotel to understand the true picture and what needs to be achieved.

A little taste of your day-to-day:

• Ensure Accounts Receivable issued all invoices and statements on a timely basis.
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
• Implement effective inquiry response procedure for guests and management.
• Respond to and resolve account queries in conjunction with accounts receivable.
• Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

What We need from you:

• Expertise in accounts receivable systems, with strong knowledge of Opera.
• Proficiency in English is required for effective communication with guests/clients/Team.
• Cooperate, coordinate and communicate with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
• At least 2 years of related work experience.
• Reconciliation of accounts & respond & resolve account queries, Supervises Accounts Receivable Officer.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.