Job Description

Job purpose:

The Clubhouse Manager at Hyde Park Developments is responsible for overseeing the operations and management of the clubhouse facilities, ensuring exceptional service, and enhancing the overall resident and guest experience. This role includes supervising staff, managing budgets, coordinating events, and maintaining amenities to foster a welcoming community atmosphere.

Key Responsibilities:

• Oversee daily operations of the clubhouse, including front desk management, scheduling, and member services.

• Supervise and train clubhouse staff to deliver high-quality service and uphold company standards.
• Plan and organize community events and activities for residents, enhancing engagement and community spirit.
• Maintain budgets and financial records related to clubhouse operations, ensuring cost-effectiveness and resource allocation.

• Develop and implement policies and procedures related to clubhouse usage, operations, and safety.

• Serve as the primary point of contact for residents and guests regarding issues, inquiries, and feedback.

• Collaborate with other departments to manage maintenance and ensure that all facilities are clean, safe, and well-maintained.

• Monitor usage and demand for clubhouse facilities, equipment, and amenities, and make recommendations for improvements and upgrades.

• Ensure compliance with health and safety regulations and promote a safe environment for all users.

• Prepare reports on clubhouse activities, event attendance, and resident satisfaction for management review.

Requirements

• 8+ years of experience.
• Bachelor`s degree in any discipline.
• Management skills.
• Strong leadership, organizational, and multitasking skills.
• Excellent communication and interpersonal skills, with the ability to build rapport with residents and guests.
• Proficiency in Microsoft Office Suite and facility management software.
• Knowledge of budgeting and financial management practices.
• Ability to work flexible hours, including evenings and weekends, for events and resident needs.
• Strong problem-solving and decision-making abilities.