Job Description

Job Location Atlanta General - Atlanta, GA 30303 Position Type Full Time Salary Range $18.00 - $20.00 Hourly

Job Category Management

Seeking Valets/Bellman Supervisor for an Upscale Lifestyle Resort located in Downtown Atlanta!!!

We are offering $18-$20 per hour plus tips!!!

Park vehicles and issue tickets for guests in a parking lot or garage

Duties and Responsibilities:

• Greet guests, assign parking space, and issue tags
• Retrieve tags, locate vehicles, and deliver vehicles from parking lot or storage garage
• Provide guest with information such as directions or wheelchair assistance, or instructions to locate their vehicles as needed
• Lift, position, and remove barricades to open or close parking area as required
• Calculate parking fees to collect payment
• Perform cash handling tasks such as making change, balancing, and recording cash in drawer, or distributing tips
• Respond to guest complaints
• Keep parking areas clean and orderly to maximize space availability and use
• Inspect all vehicles for damage
• Monitor parking area to prevent vehicle damage or property theft
• Ensure guests are safe and escort guest to vehicle as needed
• Respond to emergency situations and assist with guest issues such as a flat tire, dead battery, etc.
• Complete other duties as assigned

Qualifications

Required Education:

- High School Diploma or equivalent. Associate's degree preferred.

Required

Experience:

- Minimum of 2 years of experience in a supervisory or team lead role, preferably within a customer service or property management environment.

- Demonstrated experience in managing schedules, assigning tasks, and monitoring performance of a small team.

- Experience handling tenant or customer inquiries and resolving complaints effectively.

- Proven ability to enforce company policies and procedures consistently and fairly.

- Experience with basic administrative tasks such as record keeping, reporting, and data entry.

Required Skills and Abilities:

- Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, vendors, and colleagues at all levels.

- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

- Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook. Experience with property management software is a plus.

- Demonstrated problem-solving and decision-making skills with the ability to handle challenging situations calmly and effectively.

- Ability to work independently and as part of a team, contributing to a positive and productive work environment.

- Strong leadership qualities, including the ability to motivate and mentor team members.

- Understanding of basic property management principles and practices preferred.

- Ability to maintain confidentiality and handle sensitive information with discretion.

- Demonstrated commitment to providing excellent customer service.