Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
RACV Club Membership offers an extensive range of premium services, facilities and exclusive benefits, where RACV members can work, relax and entertain in the comfort of two convenient locations at RACV City Club & RACV Healesville Country Club & Resort.
About the Opportunity
Based on site in our corporate CBD head office, Monday-Friday 8.30am-5pm, we are seeking an experienced Club Membership Administration Consultant, to join our dynamic Club Membership team and engage with our current and prospective RACV Club Members to deliver a friendly, professional and high-quality customer service experience.
In this busy and varied phone-based role, you will utilise your excellent verbal & written communication skills and develop a thorough knowledge of RACV Club, to assist RACV Club Members with enquiries, information and bookings.
This could be just the right role for you?
As a Club Membership Administration Consultant, day to day, you will predominantly answer phone calls and respond to email and online enquiries to support and guide Club Members on their journey with us. Your key responsibilities for this role include:
What you’ll need to be successful
We are Offering
What we offer
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
