Job Description

Classification: Non-Exempt (eligible for overtime)

Hourly Pay Range $16.90 per hour + tips- $16.90 per hour + tips

Availability Weekend availability is required

Louie’s is a premier dining and lounge destination in Westlake Village, offering a sophisticated and welcoming atmosphere where guests enjoy expertly crafted cocktails, exceptional service, and a vibrant dining experience. We are committed to providing a memorable experience for our guests through top-tier hospitality, creative cuisine, and a curated beverage program.

Louie’s is seeking a professional and service-oriented Cocktail Server to join our team. In this role, you will deliver exceptional guest service by demonstrating knowledge of our cocktail menu, offering thoughtful recommendations, and contributing to a high-quality, engaging guest experience in a vibrant lounge environment.

Essential Job Duties & Responsibilities

• Provide a professional and welcoming guest experience, including presenting and explaining the cocktail and beverage menu
• Accurately take orders and offer recommendations based on guest preferences
• Prepare and serve beverages in accordance with established recipes, quality, and presentation standards
• Deliver food and beverages in a timely manner while coordinating with team members to ensure efficient service
• Respond to guest needs and resolve concerns promptly and professionally
• Maintain cleanliness and organization of service areas, including bar and service stations
• Process payments accurately using the point-of-sale system
• Communicate and collaborate effectively with bartenders, servers, and kitchen staff
• Follow all applicable health, safety, and sanitation procedures
• Remain informed of menu updates, promotions, and events

Requirements

Required Skills & Qualifications

• Knowledge of cocktails, spirits, wine, champagne, and beverage service standards (Required)
• Effective communication, interpersonal, and guest service skills (Required)
• Strong attention to detail with the ability to anticipate guest needs (Required)
• Ability to manage multiple tasks and perform essential job duties efficiently in a fast-paced, high-volume environment with varying noise levels (Required)
• Ability to maintain professionalism and sound judgment in a high-energy setting (Required)
• Knowledge of bottle service and lounge-style service standards (Preferred)

Education and Experience

Previous experience as a Cocktail Server or in a similar role in a high-volume beverage or nightclub (Preferred)

Professional Standards & Appearance

• Maintain a polished, professional appearance consistent with an upscale, guest-facing nightclub environment
• Adhere to the venue’s dress code, which may include designated uniforms, cocktail attire, or specified wardrobe guidelines
• Maintain personal grooming and hygiene consistent with hospitality service standards
• Hair should be neat, clean, and styled in a manner that does not interfere with job duties or guest service
• Tattoos should be covered where required by operational standards, subject to applicable accommodations
• Facial piercings should be minimal in visibility and consistent with workplace appearance guidelines

Requirements

• High school diploma or equivalent
• Must be at least 21 years of age
• Responsible Beverage Service (RBS) certification or within 60 days from hire

Schedule

Must have availability to work Wednesday to Sunday, nights, weekends and/or holidays

Physical Demands

• Ability to stand and walk for extended periods during scheduled shifts
• Ability to move throughout a fast-paced, high-volume indoor environment, including crowded or confined spaces
• Ability to transport, balance, and carry trays, glassware, and other service items as part of job duties
• Ability to bend, reach, and maneuver in service areas including tables, bar, and service stations up to 25 lbs.
• Ability to communicate effectively in environments with varying noise levels
• Ability to use hands and arms to handle, serve, and present food and beverage items
• Ability to perform job duties requiring coordination, timing, and efficiency during peak service periods
• Ability to follow safe work practices consistent with hospitality and food service operations

Why Join?

• Paid Sick Leave
• Discounted Employee Meals
• Dining Discounts
• Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, legal assistance and life management
• Employee Recognition Programs: Highlighting outstanding performance through our Employee of the Month and Employee of the Year awards
• Employee Referral Program

Equal Employment Opportunity

The Westlake Village Inn & Spa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, sex, gender identity, gender expression, sexual orientation, age, disability, religion, pregnancy, genetic information, protected veteran status, or any other legally protected characteristic under federal, state, or local laws.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. This job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.