Club Manager – Pete Dye

• Degree in golf course management, business administration, hotel and restaurant management, or related field.
• Minimum 3 years management experience at a club, and significant hospitality industry experience, such as hotel, resort, restaurant, retail or sports management.
• Knowledge of F&B
• Knowledge of accounting and financial management principles including financial analysis, budgeting, cash flow forecasting, capital projects, audits, business office organization and long-range financial planning.
• Knowledge of building and facilities management in the areas of preventive maintenance, clubhouse/building remodeling and renovation, contractors, energy and water resource management.
• Excellent oral and written communication skills.
• Works well under pressure; ability to work unsupervised at times as well as being able to work as part of a team

• Responsible for all golf operations to include outing sales and execution, merchandise sales and inventory control, tournament operations, member relations, budgeting, forecasting and financial accountability.
• Responsible for staffing and personnel supervision of golf shop assistant professionals and golf shop attendants.
• Prepare annual reviews of key personnel on their performance.
• Develops operating policies and procedures and delegates goals to department managers and conducts weekly staff meetings with assistant pros, bag attendants, locker room attendants, cart attendants.
• Represents Club in PGA sponsored golf functions with the approval of the Manager as time permits. Must focus these efforts with the goal of maintaining PGA status.
• Respond to the needs of patrons, including diffusing and resolving disputes or complaints and filling out incidence reports as and when necessary.
• Ensure a safe environment for patrons and uphold the company OS&H policies and procedures.
• Securing and protecting the club’s assets, including facilities and equipment.

• Directs upkeep and repair of all facility buildings. Assists and advises employer with long-range plans for improvements to the facility.
• Monitors operation of golf programs, including teaching, scheduling, tournaments, locker rooms, driving range, cart rentals, and pro shop retail.
• Ensures that sound relationships are maintained between staff, guests, and members, and that proper consideration is given to guest and member complaints and suggestions.