Job Description

The Management Trust

Position Title: Club Attendant

Location: Sacramento, CA at Natomas Park

Reporting To: Director of Club Operations

Status: Non-Exempt, Full-Time

Salary: $16.90 - $18.00/Hourly DOE

COMPANY PROFILE:

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

The role of the Club Attendant is integral to maintaining a welcoming and efficient clubhouse environment. The primary purpose of this position is to support the daily operations of the facility and its events and ensure high-quality experience for all residents and guests. As a Club Attendant, you will provide excellent customer service, assist with event coordination, and contribute to a clean and well-organized facility.

This position requires strong communication skills, attention to detail, and a proactive attitude to anticipate the needs of the clubhouse and its patrons. By fostering a positive atmosphere and upholding the standards of our organization, the Club Attendant plays a key role in enhancing member satisfaction and promoting a vibrant community space.

JOB DUTIES AND RESPONSIBILITIES:

• Provide excellent customer care by guiding residents to facility activities and classes, finding answers to questions, and maintaining a safe, clean, and friendly environment.
• Serves as an assistant to management with facility operations and the conduct of day-to-day operations, activities, classes, and special events.
• Assists management with the opening, closing, and monitoring of the facility, and provides a professional staff presence.
• Relays messages between reception desk and management.
• Assists in the set-up and breakdown of special events and community meetings.
• Answers facility questions and telephone inquiries. Serves as public relations representatives to facility management, Management Company, and Board of Directors.
• Keeps accurate records and monitors facility supply inventory. Submits supply requests to manager to maintain current inventory.
• Accompanies new and prospective residents on facility tours.
• Ensures that the Clubhouse remains safe, equipment is used properly, and that residents follow facility policies. Areas include fitness center, aquatics facility, bocce ball courts, pickleball complex, and all other areas of the Clubhouse.
• Notifies facility management of worn or damaged equipment and any other maintenance needs.
• Ensures the general goodwill to the community.
• Performs related duties as required or assigned.

QUALIFICATIONS:

• Knowledge of equipment, facilities, operations and techniques used in the field of fitness and recreation services, lifestyle management, and/or party planning.
• Must have the ability to establish and maintain effective working relationships with residents, co-workers and supervisors.
• Must be self-motivated, able to set priorities, etc.
• CPR, AED and First Aid Certification preferred

ESSENTIAL FUNCTIONS:

• Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Be stationary for periods of time
• Relocate up to (25) pounds

SCHEDULE & TRAVEL:

• Schedule varies based on business needs.
• Will be required to work evenings, weekends, and holidays.
• This position may require occasional long hours to meet business needs.
• May be required to work outside under varied weather conditions.

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.