KMS Lighthouse

CloudOps Engineer

KMS Lighthouse  •  Onsite  •  4 months ago
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Job Description

We are seeking an experienced CloudOps Engineer to join our OPS team. This is a pivotal role responsible for leading the organization's strategic transformation from a traditional VM-based environment to Azure Kubernetes Service (AKS)

The CloudOps Engineer will steer the technical direction, working alongside DevOps and CloudOps units to ensure consistent, automated, and secure deployment processes. This position requires a blend of deep technical expertise in cloud infrastructure and DevOps practices, combined with leadership capabilities to mentor the team and drive architectural decisions.

Responsibilities

  • Lead Technical Transformation: Spearhead the migration strategy of customer environments from legacy VM platforms to the AKS platform, ensuring efficiency and minimal downtime.
  • Infrastructure Architecture & Automation: Design and manage secure, scalable cloud infrastructure (Azure/AWS). Manage and author complex Infrastructure as Code (IaC) using Terraform and Ansible as the organizational standard.
  • Mentoring & Professional Leadership: Provide technical mentorship to OPS engineers, conduct infrastructure code reviews, and implement operational best practices.
  • Cross-Functional Collaboration: Collaborate closely with Development and Project Delivery teams to ensure seamless application integration and deployments.
  • Reliability & Availability: Ensure High Availability (HA) of systems, perform proactive monitoring, and handle high-level (Tier 3/4) troubleshooting of complex infrastructure issues.

Requirements

  • Experience: 4+ years of experience as a System Administrator
  • Cloud Expertise: Expert-level proficiency in Azure (Mandatory) and experience with AWS.
  • Kubernetes: Deep, hands-on mastery of Kubernetes concepts, cluster management (specifically AKS), and containerized application deployment.
  • IaC & Automation: Extensive hands-on experience with Terraform and Ansible for infrastructure provisioning and management. (Advantages)
  • CI/CD & Scripting: Proficient in CI/CD workflows, Git version control, and advanced scripting tools such as Bash or PowerShell(Advantages)
  • Networking & Security: Solid understanding of cloud networking (VNETs, Peering), DNS, RBAC, and security operations within a cloud context.

Advantages


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Benefits


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KMS Lighthouse

About KMS Lighthouse

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions.

Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk.

Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Petach Tikva, IL
Year Founded
Unknown
Website
kmslh.com
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