Job Description
Purpose of the Position: The Cloud Systems Administrator involves the administration, governance, and support of enterprise and cloud systems utilized at McLeod Software. It will contribute to advancing the cloud strategy. This role's primary focus includes consulting, designing, and maintaining the Azure public cloud infrastructure. The candidate will also be responsible for implementing and managing all relevant Azure public cloud technology stacks and adhering to industry best practices for security.
Essential Duties & Responsibilities:
- Configure and administer the company’s Azure and Cloud environments
- Troubleshoot any connectivity issues to Azure and Cloud resources
- Assist with Intune MDM to provide secure access to company resources on company provided devices as well as BYOD devices
- Manage Hybrid Active Directory, Azure, and Cloud environments
- Create and maintain security strategies, policies, procedures, and documentation in a cloud-focused environment
- Design, implement, configure, and maintain Microsoft Azure services and solutions for hosting McLeod Software products
- Design, implement, configure, and maintain Azure networking technologies
- Migrate on-premises and private cloud workloads to Azure using best practices
- Automate processes with Azure CLI, PowerShell, and Azure Automation
- Train other team members on relevant systems and services
- Research and resolve complex issues as they are escalated
- Consult 3rd party vendors to install, configure, and deploy advanced systems and services
- Work with management and development teams to design and deploy complex solutions
- Work with vendors and service providers to research, evaluate, budget, and procure new systems and services
- Identify and plan for capacity increase
- Install, configure, deploy, and update applications
- Manage application delivery
- Establish and maintain the desired state for systems and maintain system life cycles
- Drive Identity and access management using Azure Active Directory
- Update Knowledge Base and Standard Operating Procedures
- Establish and implement monitoring and management infrastructure for availability, performance management, and cost control
Competencies:
- Ability to learn internal software and systems
- Strong attention to detail
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret various technical instructions with abstract and concrete variables
- Ability to interpret and communicate technical information
- Ability to interact with stakeholders at varying organizational levels
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor’s degree, required.
- Minimum 3+ years of experience designing and supporting Azure Cloud and/or Microsoft 365 administration, required.
- Minimum of 3 years of experience as a full-time IT professional, required.
- Advanced knowledge of Microsoft Office suite.
- Hands-on experience administering Microsoft 365 and Entra ID, including user lifecycle management, identity configuration, and access control, required.
- Additional experience in areas such as Exchange Online administration, broader identity management practices, Microsoft 365 licensing, security settings, and conditional access policies, preferred.
- Familiarity with Intune for mobile devices and endpoint management, as well as support
- Strong understanding of Azure networking and security concepts as they relate to Microsoft 365 and hybrid identity environments, preferred.
- Microsoft Azure certifications, a plus.
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.
