Job Description

Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident—helping protect America's digital infrastructure when it matters most.

Cloud Systems Administrators will manage day-to-day operations, maintenance, and health monitoring of cloud engagement kits. These positions require hands-on technical expertise to ensure system availability, security, and performance while providing real-time support to operational teams during critical missions.

Responsibilities

• Deploy and configure engagement kits within required timelines following government approval
• Apply updates, patches, and security configurations to cloud infrastructure
• Monitor system health, performance metrics, and resource utilization
• Perform real-time troubleshooting and remediation during active operations
• Manage cloud resources including compute, storage, networking, and security services
• Ensure verified functionality of all tools, services, and environments per engagement parameters
• Maintain system documentation and configuration records
• Coordinate secure decommissioning and termination of engagement kits
• Support data archival processes and engagement closeout procedures
• Implement and maintain continuous monitoring solutions
• Respond to service outages and coordinate recovery efforts
• Manage user access, permissions, and identity management

Requirements

• U.S. Citizenship
• Active TS/SCI Clearance
• Must be able to obtain DHS Suitability
• Bachelor's degree in Information Technology, Computer Science, or related field, or High School diploma and 7+ years of directly relevant experience
• 3+ years of experience administering cloud-based systems, preferably AWS
• Strong knowledge of Linux/Unix and Windows server administration
• Experience with AWS services including EC2, S3, RDS, VPC, and CloudWatch
• Understanding of networking concepts (TCP/IP, DNS, VPN, firewalls)
• Familiarity with security best practices and compliance requirements
• Experience with monitoring and logging tools
• Ability to work in fast-paced, mission-critical environments
• Strong problem-solving and troubleshooting skills
• Excellent documentation abilities

Desired Skills

• Experience supporting incident response or cybersecurity operations
• Knowledge of configuration management tools (Ansible, Puppet, Chef)
• Scripting experience (Python, Bash, PowerShell)
• Experience with backup and disaster recovery procedures
• Familiarity with ITIL or similar service management frameworks

Desired Certifications

• AWS Certified SysOps Administrator or similar certification

About Us

For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ