With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated and connected customer experience.
We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer's security transformation on the Microsoft Azure and Microsoft 365 Platforms This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.
The ideal candidate will have hands-on project delivery experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.
Responsibilities
Trusted Advisor: Lead customers through secure AI and Security adoption—defining strategy, architecture, and implementation across M365 and Azure Security workloads.
AI & Agentic Security: Architect and secure AI workloads, including governance, identity, access, and observability leveraging Agent 365, MDASH, Defender for AI and DSPM for AI.
Solution Design & Delivery: Run architecture/design sessions and drive secure-by-design implementations aligned to business outcomes
Adoption & Expansion: Drive usage of M365 and Azure Security workloads (Defender stack, Entra, Sentinel, Purview, Agent 365, MDASH); expand security across cloud migrations
Execution & Blocker Removal: De-risk deployments, resolve technical barriers, and ensure operational health
Customer Impact: Improve security posture with scalable, resilient, and high-performing designs
Collaboration: Partner across sales, engineering, services, and partners to deliver end-to-end outcomes
Field & Product Feedback: Act as voice of customer to influence roadmap and remove systemic blockers
Thought Leadership: Lead on end-to-end security architecture across threat protection, identity, and cloud security
Practice Development: Contribute to capability building across CSA community and complex solution delivery
Qualifications
Bachelor’s degree in computer science, Information Technology, Engineering, Business, Cybersecurity, or related field 5+ years’ experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Deep understanding of Microsoft security technologies with hands on experience in delivering two or more of the following Microsoft security solutions:
Microsoft Defender (Defender for Cloud, Defender XDR, Defender for Cloud Apps)
Microsoft Sentinel
Microsoft Entra (identity, Conditional Access, lifecycle governance)
Microsoft Purview (data security, compliance, governance)
Demonstrated experience securing AI‑powered workloads, including:
Identity, access control, and least‑privilege enforcement
Data protection and information governance
Threat detection, posture management, and incident response for AI systems
Hands‑on understanding of agentic architectures, including:
AI agents, copilots, or autonomous systems
Agent identity, lifecycle, and access management concepts
Observability, logging, and behavioural monitoring for autonomous systems
Preferred Qualifications
Experience with Microsoft Copilot Studio, Azure AI Foundry, or custom AI/agent frameworks secured on Azure or Microsoft 365 platforms
Familiarity with AI security architecture patterns, including:
Secure model access and isolation
Guardrails, policy enforcement, and content safety
AI workload discovery and posture management
Knowledge of Zero Trust principles applied to AI and agent‑based systems, including identity‑centric security and continuous verification
Experience integrating security into CI/CD or platform engineering workflows for AI or automation solutions
Microsoft certifications such as:
SC‑100: Cybersecurity Architect
SC-200: Security Operations Analyst Associate
SC-300: Identity and Access Administrator Associate
AI-900: Microsoft Azure AI Fundamentals
AZ-500: Azure Security Engineer Associate
Core Skills & Attributes :
Strong hands‑on engineering mindset with architectural thinking
Ability to reason about risk, trust boundaries, and blast radius in autonomous systems
Comfortable working across security, AI, and platform teams
Clear communicator who can explain complex AI security concepts to both technical and non‑technical stakeholders
Curiosity and adaptability in a rapidly evolving AI and agentic ecosystem
Ability to translate security requirements into practical, deployable solutions and work closely with developers, architects, and security teams
Ability to engage with CISOs, security architects, and IT leadership
Proven customer‑facing delivery experience
The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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