Job Description

Job Title:

Cloud Solution Architect Identity and SecurityWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking for a Cloud Solution Architect, who will enable customers to achieve their outcomes, based on their investments in client technology. As Identity and Security technical subject matter expert you will lead technical conversations with customers to drive value from their investments, including identifying resolutions to issues blocking customer success projects.

Responsibilities:

• Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.

• Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) & ITDMs (Information Technology Decision Makers). Be the Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.

Qualifications:

Strong knowledge of Microsoft Entra including

• Enterprise app: integration, SSO, app permissions, consent framework, Graph API, governance process in a large-scale environment

• B2B concepts and governance

Strong knowledge in either Microsoft Defender for Cloud Apps including

• Advance Hunting, Investigation and Response

• App Governance

• Configuration and Optimization

Or Microsoft Defender for Endpoint:

• Configuration and Optimization

• Advanced Hunting, Investigation and Response

• Cross-Platform

• Multiyear experience in a customer-facing role in information technology (IT)

• Excellent troubleshooting and problem-solving skills

• Fluency in both written and verbal English & German languages is required.

Preferred Qualifications:

• Experience with Entra ID Governance.

• Familiarity and certification with other Microsoft Security technologies, such as Defender for Office 365, Sentinel or Active Directory.

Location:

DEU Work-at-Home

Language Requirements:

Time Type: