Job Description

Job Title:

Cloud Solution Architect – Global Delivery (SharePoint)We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

As a Cloud Solution Architect (CSA) – SharePoint in Microsoft Global Delivery, you will provide deep technical expertise across SharePoint Server, SharePoint Online, and hybrid environments, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.

You will work with complex, large‑scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.

Key Responsibilities

• Act as a technical authority for Enterprise SharePoint environments within Global Delivery engagements
• Design and validate SharePoint architectures and topologies, including multi‑farm and hybrid scenarios
• Deploy, configure, and troubleshoot SharePoint Service Applications
• Diagnose and resolve complex issues related to:
  • SharePoint authentication providers
  • Performance and availability
  • Zero‑downtime patching
• Manage and support:
  • Enterprise SharePoint Server environments
  • Scaling and capacity planning for large deployments
• Plan and execute:
  • Upgrades between SharePoint versions
  • Disaster Recovery scenarios
  • Migrations to SharePoint Online
• Configure and support SharePoint Hybrid solutions
• Provide hands‑on guidance for:
  • Site and list creation
  • Permissions and access management
• Support Microsoft 365 integration, including:
  • SharePoint Online
  • OneDrive
  • Information Protection
• Collaborate with internal teams to deliver consistent, high‑quality Global Delivery outcomes

Required Technical Skills

Experience in one or more of the following areas is required:

• SharePoint architecture and topology
• SharePoint Service Applications
• SharePoint troubleshooting (on‑prem and hybrid)
• SharePoint authentication providers
• Zero‑downtime patching
• SharePoint fundamentals (sites, lists, permissions)
• SharePoint Disaster Recovery scenarios
• Upgrading between SharePoint versions
• Managing, maintaining, and migrating Enterprise SharePoint Server
• Scaling Enterprise SharePoint environments
• Configuring SharePoint Hybrid solutions
• Migrating to SharePoint Online

Desirable / Supporting Skills

Experience in one or more of the following areas is desirable:

• Active Directory (domains, trusts, forests, LDAP, Kerberos)
• AD Security (groups, permissions, authentication)
• Network protocols (TCP/IP, packets, frames, traffic analysis)
• DNS
• SQL Server (as it relates to SharePoint)
• IIS architecture and troubleshooting:
  • HTTP/HTTPS
  • SSL
  • IIS bindings
  • ISAPI filters
  • HTTP handlers and modules
• IIS and Windows troubleshooting tools:
  • Netmon, Fiddler
  • MMC, PerfMon, Event Viewer, Registry
  • Sysinternals, WinDbg
• Understanding how Microsoft 365 platform components interact with SharePoint Online
• Configuring:
  • SharePoint Online deployments
  • OneDrive deployments
• Information Protection in Microsoft 365

Language Requirement

Fluent Italian is mandatory

Location:

Italy - Work at Home

Language Requirements:

Time Type:

Full time