Job Description

Job Title:

Cloud Solution Architect (CSA) – Azure Backup, Azure Local & Entra IDWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

As a Cloud Solution Architect (CSA) you will provide deep technical expertise in Azure Backup, Azure Local, and Microsoft Entra ID, supporting enterprise customers through architecture design, deployment, troubleshooting, and optimization of secure and resilient cloud and hybrid solutions.

You will work closely with customers and internal delivery teams to address data protection, business continuity, hybrid infrastructure, and identity security challenges across cloud and on‑premises environments, ensuring solutions align with Microsoft best practices and customer business requirements.

Key Responsibilities – Azure Backup & Disaster Recovery

• Act as a technical authority for Azure Backup and Azure Site Recovery
• Design, deploy, and troubleshoot backup and DR solutions for Azure workloads
• Diagnose backup, restore, and recovery failures
• Guide customers on RPO/RTO, security, compliance, and cost optimization

Key Responsibilities – Azure Local (Hybrid Infrastructure)

• Design and deliver Azure Local solutions for hybrid and edge workloads
• Support sizing, deployment, and lifecycle management
• Integrate Azure Local with Azure Arc, Monitor, and Policy
• Troubleshoot storage, compute, and networking issues

Key Responsibilities – Microsoft Entra ID

• Design and support identity architectures using Microsoft Entra ID
• Implement hybrid identity, Entra Join, and Hybrid Join
• Apply Conditional Access, MFA, and Zero Trust principles
• Diagnose authentication and authorization issues

Required Technical Skills

• Hands-on experience with Azure Backup and Azure Site Recovery
• Proven experience with Azure Local
• Strong knowledge of Microsoft Entra ID and hybrid identity
• Solid Azure networking and IaaS fundamentals

Preferred Qualifications

• Experience in enterprise delivery or support roles
• Background in infrastructure, identity, or security
• Strong problem-solving and communication skills

Location:

Italy - Work at Home

Language Requirements:

Time Type:

Full time