We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.
Acts as the voice of the customer/partners from feedback tools and systems with minimal guidance from more experienced peers. Contributes to identifying and/or translating customer/partner problems into industry solutions. Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance. Contributes to the identification, escalation, and mitigation of blockers using appropriate tools. Delivers solutions in line with company methodologies with minimal guidance from more experienced peers. Identifies new opportunities for Consumption, Usage & Unified expansion at scale with minimal guidance. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record with minimal guidance from more experienced peers. Leverages market insights and demand signals. Contributes to virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Identifies gaps that enable solutions to scale across customers with minimal guidance from more experienced peers.
Responsibilities
Qualifications
Required/minimum qualifications
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
